*sigh*
It was an exercise in pain just to get X-Rite to allow upgrades at all, they appeared either quite content or completely oblivious to letting their existing customers hang out to dry.
Then the revelation of the features which were killed, like scanner profiling, because of apparently a lack of need. Err, what?
Then the constant delays, PMP5 barely updated in 6 years and now finally, they release the successor, and the product is .....
wanting.
Shouldn't the flagship product be the most fully featured, not the best selling one?
It really does seem like X-Rite has no idea who it's customer base is or what they do, or perhaps they've realised that there is more revenue in the prosumer market than they were getting from their flagship products.
I remember similar difficulties when Munki was released, limited installation restrictions etc. And yet they still bring out wonderfully useful gadgets like the colorchecker passport. There's no consistency.
Lack of competition apparently does breed complacency.