Pages: [1]   Go Down

Author Topic: cannot pay for subscription  (Read 939 times)

koslowj@iti.cs.tu-bs.de

  • Newbie
  • *
  • Offline Offline
  • Posts: 1
cannot pay for subscription
« on: April 28, 2016, 05:21:48 pm »

Hello,

When trying to finally subscribe, I'm being told that my PayPal payment cannot be processed, and the attempt to pay by credit card also fails, as
nothing happens once I conclude the transaction.  All I can see is the little rotating busy-icon.  Any ideas what's going on?

Best regards,

-- Jürgen
Logged

Kevin Raber

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 1339
  • Kevin Raber
    • Kevin Raber
Re: cannot pay for subscription
« Reply #1 on: April 28, 2016, 05:24:59 pm »

Most likely you are having a foreign credit card issue.  On the bottom right corner of the screen is a help button.  Please click that and then explain the problem you are having.  Our support group will help you out. 
Logged
Kevin Raber
kwr@rabereyes.com
kevin@photopxl.com
rockhopperworkshops.com
photopxl.com
Pages: [1]   Go Up