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Author Topic: cannot pay for subscription  (Read 953 times)

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cannot pay for subscription
« on: April 28, 2016, 05:21:48 pm »


When trying to finally subscribe, I'm being told that my PayPal payment cannot be processed, and the attempt to pay by credit card also fails, as
nothing happens once I conclude the transaction.  All I can see is the little rotating busy-icon.  Any ideas what's going on?

Best regards,

-- J├╝rgen

Kevin Raber

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Re: cannot pay for subscription
« Reply #1 on: April 28, 2016, 05:24:59 pm »

Most likely you are having a foreign credit card issue.  On the bottom right corner of the screen is a help button.  Please click that and then explain the problem you are having.  Our support group will help you out. 
Kevin Raber
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