Luminous Landscape Forum

Site & Board Matters => About This Site => Topic started by: koslowj@iti.cs.tu-bs.de on April 28, 2016, 05:21:48 pm

Title: cannot pay for subscription
Post by: koslowj@iti.cs.tu-bs.de on April 28, 2016, 05:21:48 pm

Hello,

When trying to finally subscribe, I'm being told that my PayPal payment cannot be processed, and the attempt to pay by credit card also fails, as
nothing happens once I conclude the transaction.  All I can see is the little rotating busy-icon.  Any ideas what's going on?

Best regards,

-- Jürgen

Title: Re: cannot pay for subscription
Post by: Kevin Raber on April 28, 2016, 05:24:59 pm

Most likely you are having a foreign credit card issue.  On the bottom right corner of the screen is a help button.  Please click that and then explain the problem you are having.  Our support group will help you out.