So how is that Subscription Service working out for Adobe?

[Glenn NK]

Nothing wrong with making profits, all in favour of it myself. I certainly do not want Adobe to go bust. 
But if you are selling software online, you can sell vast amounts more with very little additional cost compared to manufacturing physical products and all the associated costs. So if price was reduced so that many, many more people would buy it then they actually may make more money. The danger for Adobe if they play the long game where people are eventually forced to upgrade to CC as new computers and OSs make them ditch older perpetual versions, then in that time competitors could have moved in and stolen market share. For example FCX may have improved to the point where Premiere defectors may go back to Apple's product and gain new FCP users with Apple's increasing popularity.
If Adobe were to reduce price of CC substantially and get rid of the then less relevant Educational discount, they may get 10-20 million people signing up maybe even more, rather than the current 1.25 million, some of whom have a single or a dual PS/LR licence. A percentage of those who pirate will pay instead. Obviously some will never pay as they are not serious users and only have the software because it is free, so are not potential customers.

I'm quite sure that the bean-counters have been through this many times, and large corporations are managed/run by bean-counters.  Sadly that's the way it is.  We simply cannot know the inner financial details nor can we know what effect lowering the cost of the subscription model would have on profits - it's conjecture to suggest that would improve profitability.

The of directors of publicly owned/controlled corporations have a legal obligation to maximize profits to the shareholders.  There are numerous companies in which directors and/or the CEO have been turfed out at stockholder meetings.

OTOH, companies that are privately owned/controlled can be very different - some even have a conscience and act as though their primary goal is to provide service, maximizing profit being secondary!!

For ten years I worked for a large (and excellent) engineering company that was employee owned.  When it went public, the attitude and focus changed from one of providing good professional engineering services to that of making more and more profit.  Might I add that the reputation and ability of the company has been slowly sinking since it went public?

I now work on my own for my own clients.

Glenn

[Farmer]

I assume that most PS CC users haven't experienced these problems. However, judging by the wait time for Adobe support, I doubt that he is the only one with similar problems.

Maybe, but maybe not.  Sometimes delayed responses for support and technical issues is actually because they can't replicate it and don't have many other examples to draw on to look for clues.

[jjj]

Start to edit, realises new tools in CC that you had planned to use for shoot don't exist and then have to do things the old way and start to run out of time.
Meanwhile client is on phone trying to find a photographer who actually has some working software on his laptop unlike the one swearing at computer in front of him.

What tools would that be? I have looked at the upgrade.

http://prodesigntools.com/compare-versions-differences-adobe-cs6-vs-cc.html

I don't see much difference. The new New Camera Shake Reduction isn't recommended because it has some way to go and I wouldn't expect a Pro to have need of it. Smart Sharpen can be replicated with other methods.

Meant to reply to this earlier Stamper, but completely forget until I came across something that reminded me of this post.
Every version of PS I have ever used has been better and faster to work with than the previous version and it's not usually for the headline features. The JDIs [just do it tweaks] are where little details get fixed and sometimes they are enormous timesavers if they fixed something germane to yourself. Unfortunately I tend to forget when new tools and tweaks appear as I may be running two versions of PS so it all kind of merges after a while.

But there was a CC update to smart objects in January which gives one the option of embedding or linking the SO you are placing. This is very useful as both options are incredibly handy and you can now choose the most suitable one to use. And if you do not use Smart Objects [or smart filters] in PS, then you really should. They were introduced a fair while back and are the backbone of how I now use PS because SOs can save incredible amounts of time. But many people still haven't discovered them it seems. There was an update to the Colour Select Tool last Sept which gives you sliders for adjusting the highlight selection, which allows one to quickly and easily select highlights. A little tweak but one that can save loads of time.
All these little details [and there can be an awful lot of them] are things you may well use without noticing and which can markedly speed up your workflow. It is only when you go back to your old version that you really notice the difference they make.
Oh and a big tweak to CC is the ability to use ACR inside PS as a filter very , very useful stuff.

[smahn]

Thanks,

I had seen that, but the confusion is that A) the wording is not specific to the Edu version, B) the guy at Live Chat promised me from here to Mars that the Edu version allowed simultaneous use (but couldn't document it), and C) it's silly for a teacher/student license wherein I would like my son and I to be able to use the same software on side-by-side machines (IOW, simultaneously) as teacher and student.

But ultimately, and I'm the first to admit I get lost easily in legalease, it appears these annual and edu offers differ almost solely in price and not by usage.

Hoping Mike Chambers can confirm one way or another...

Is there somewhere to get a definitive answer to to whether two machines can use the student/teacher license simultaneously? Live Chat says yes, the individual or general EULA says no, and Mike Chambers hasn't responded to the several requests.

[jjj]

I just asked a colleague who uses Education version at his school and he can use each licence on two machines.
BUT, he has the group version of CC which has more cloud storage, not sure if that affects dual [laptop/desktop] install.

[tuthill]

Is there somewhere to get a definitive answer to to whether two machines can use the student/teacher license simultaneously? Live Chat says yes, the individual or general EULA says no, and Mike Chambers hasn't responded to the several requests.

There is a 30 day money back guarantee.  It might be quicker to just try it and find out on your own and request a refund if you aren't satisfied.

http://www.adobe.com/store/en_us/popup/offer/na_edu_join_risk_free.html?promoid=KHNCC

[smahn]

I appreciate your suggestion, tuthill. But with the silly, nontransparent monthly authorization/data mining process, even on prepaid annual accounts, wherein you don't know when it will activate, and can't force it to when you want to, I can envision a scenario where it takes past the 30 day trial period before it tries to activate precisely when it's in simultaneous use, and that's when we discover it's not allowed.

I'm fine with CS6 for my own use. I'm interested in the CC suite for my kid to give his interest in video graphics a boost, but between Apple's reasonable prices and Cinema 4D, which has a free program for students, I'll give him those to work with this year, and give Adobe another year or more to make better sense of this stuff.

[Farmer]

The "two machine" licence, as I have understood it, has always been to allow ONE user to install it on two machines, typically a desktop and a laptop, and not to enable multiple users to have access.  This is typical across many industries and software packages.

[Chris_Brown]

The "two machine" licence, as I have understood it, has always been to allow ONE user to install it on two machines, typically a desktop and a laptop, and not to enable multiple users to have access.  This is typical across many industries and software packages.

I consistently use PSCC on two computers simultaneously. And when I use it on a third computer, I simply logout from CC on one computer (disabling any Adobe product on it) and login to CC on the third and I'm good to go. And yes, all machines need to have active internet connections.

[tived]

I do the same as Chris,

works fine

Henrik

I consistently use PSCC on two computers simultaneously. And when I use it on a third computer, I simply logout from CC on one computer (disabling any Adobe product on it) and login to CC on the third and I'm good to go. And yes, all machines need to have active internet connections.

[Farmer]

Indeed, but the purpose and the licence is for one user to be doing that, not two different users, as I understand it.

[Chris_Brown]

The Adobe forums have dozens of posts by users with responses by Adobe staff. Here's an example.

[Farmer]

Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership.

From Chris' link.

[jjj]

Note people are asking about the educational version of CC, not the usual version that everyone knows will run on 2 machines.
There seems to be a lack of clarity on this particular option.

[smahn]

So much conflicting info, nothing authoritative.

Not complaining about everyone's efforts to help; I appreciate it immensely. I'm complaining about the difficulty in getting something definitive from Adobe.

My sense is you're not supposed to do it, but you can until they tell you you can't. But who wants to pay and feel like they're hacking? If I'm allowed to I will, if I'm not then it's not for me.

[Farmer]

What's not authoritative?  We're not talking about volume licensing or CC for educational institutions, right?  Just the discount for teachers and students?  Same product, big discount.  There's nothing to suggest it has a different licence - it's just the pricing that has qualifiers.

[smahn]

What's not authoritative?  We're not talking about volume licensing or CC for educational institutions, right?  Just the discount for teachers and students?  Same product, big discount.  There's nothing to suggest it has a different licence - it's just the pricing that has qualifiers.

You posted this, presumably from an Adobe rep:

Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership.

And the EULA says this:

2.1.3 Portable or Home Computer Use. Subject to the restrictions set forth in Section 2.1.4, the primary user of the Computer on which the Software is installed under Section 2.1 (“Primary User”) may install a second copy of the Software for his or her exclusive use on either a portable Computer or a Computer located at his or her home, provided that the Software on the portable or home Computer is not used at the same time as the Software on the primary Computer.

So please tell me, what is authoritative?

[Farmer]

They're practically (and by that I don't mean "nearly") the same.  You can only effectively use one computer at a time, even if in theory one of them might be processing something while you use the other.

[smahn]

That doesn't sound like what you quoted: two computers using it "at once", and "I consistently use PSCC on two computers simultaneously". It sounds like you are now trying to authoritatively change your position on what's authoritative. 

Which is understandable considering the conflicting information out there. (I'll remind that Adobe Chat has told me in no uncertain terms (not "practically" or "nearly") that simultaneous usage IS allowed.)

[Farmer]

Not at all.  The Licence is clear.  Adobe also obviously don't care if you somehow physical use both at precisely the same time, so long as it's just ONE PERSON doing it.  They don't want your second installation being used by someone else.