So how is that Subscription Service working out for Adobe?

[smahn]

I just got off with Adobe chat, which is always an exercise in futility, so I ask here.

If one goes with an annual prepaid plan, can one activate once for the year or is it still the 30 day re-activation nonsense?

Seems a detail Adobe's support should be able to readily document, but no...

[Glenn NK]

Just a fun question:

Does anybody install software from anything but the internet?

I can't remember the last time I did it; maybe six or seven years ago?  And then I had to go online to update it.

Glenn

[MikeChambers]

I just got off with Adobe chat, which is always an exercise in futility, so I ask here.

If one goes with an annual prepaid plan, can one activate once for the year or is it still the 30 day re-activation nonsense?

Seems a detail Adobe's support should be able to readily document, but no...

It works the same as if you paid month to month (and its 99 days, not 30).

Hope that helps clarify...

mike chambers

mesh@adobe.com

[Farmer]

It works the same as if you paid month to month (and its 99 days, not 30).

Hope that helps clarify...

mike chambers

mesh@adobe.com

I bolded the quote from Mike above - that's really worth everyone noting and making sure others are aware.

Mike - I don't think that message is making it out, nor how far in advance a warning is given and so on.  Some really clear details on the activiation/phone home etc would really help.

And thanks for braving the forums :-)

[MikeChambers]

I bolded the quote from Mike above - that's really worth everyone noting and making sure others are aware.

Mike - I don't think that message is making it out, nor how far in advance a warning is given and so on.  Some really clear details on the activiation/phone home etc would really help.

And thanks for braving the forums :-)

fyi for future reference.

This is covered in the Creative Cloud FAQ:

http://www.adobe.com/products/creativecloud/faq.html

--
Do I need ongoing Internet access to use my Creative Cloud desktop applications?

No. Your Creative Cloud desktop applications (such as Photoshop and Illustrator) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.

An Internet connection is required the first time you install and license your desktop apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.

For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
--

mike chambers

mesh@adobe.com

[Rhossydd]

..... The desktop apps will attempt to validate your software licenses every 30 days......

That might be how it was designed to work, but previous comments in this thread say that it isn't working like that in practice.

[Bart_van_der_Wolf]

Just a fun question:

Does anybody install software from anything but the internet?

Hi Glenn,

No sure what you mean,  but I always download the installer package first if possible.

That allows me to first go to the download page of the official website (and not be directed via obscure potentially corrupted links that may arrive via email notification). These installer files often have a built-in mechanism to verify file integrity (or an MD5 hash code is provided as signature on the official website), and it allows my virus protection to verify if this file has been reported as corrupted.

It also prevents getting stuck in the middle of an installation when the internet or something else goes down, and leave me without the prior installation half updated.

It also allows me to create a system restore point before installing, so I can roll back should anything go wrong during installation.

It also allows me to first de-activate and de-install a prior version and remove legacy clutter before adding the new files and registry hooks.

Call me cautious, but I'm never sorry, and always up and running (instead of troubleshooting) with deadlines approaching.

Cheers,
Bart

[smahn]

It works the same as if you paid month to month (and its 99 days, not 30).

Hope that helps clarify...

mike chambers

mesh@adobe.com

Thanks for your help Mike. Someone should make your chat support team aware of these details.

Gotta admit, I came very close to pulling the trigger on the whole suite, and would have if it were annual validation for the yearly prepaid. But I'm just not down with the whole checking-in monthly thing. Too paternalistic and intrusive. I'll wait another year or so and see if they find a better way.

[Craig Lamson]

This is covered in the Creative Cloud FAQ:

http://www.adobe.com/products/creativecloud/faq.html

"For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode."

I wonder why there are weasel words???

[Manoli]

I think it's worth pointing out that the student/education licence of Adobe CC (the full suite, no Photoshop only option) can be rented for $19.99 a month with an annual commitment. Cost $240 a year.

Prepay that and the cost is $199. One payment - one activation - end of story.

[smahn]

I think it's worth pointing out that the student/education licence of Adobe CC (the full suite, no Photoshop only option) can be rented for $19.99 a month with an annual commitment. Cost $240 a year.

Prepay that and the cost is $199. One payment - one activation - end of story.

If it were true. That's why it's not the end of the story: it's not one activation. See Mike's post above.

[digitaldog]

That's why it's not the end of the story: it's not one activation.

Not sure that's any different from CS6 and earlier activation.

[smahn]

What would truly be useful is if people (including Adobe employees) would document what they're saying and alluding to with links to Adobe's printed matter. I'm/we're just wallowing in rumor and innuendo here. Frankly, it's maddening.

[Glenn NK]

Hi Glenn,

No sure what you mean,  but I always download the installer package first if possible.

Bart

What I meant was, "who uses disks to install software?"

I'm on version 5 of LR and have never had a hard copy, and this applies to virtually all my software.  After DL'ing something I often copy to an external disk for convenience rather than DL again if something goes awry.

Glenn

[Some Guy]

So there is a "one time pay annual plan" now? 

On their website, I see an annual student/teacher for $199, but nothing for the general public?  The annual (one item) seems to be $19.95 monthly which doesn't help me at all.

My credit card company will not allow "monthly billings" off my Visa card.  They treat it as "fraudulent activity" and issue me a new card that takes 2-3 weeks once I get the phone call.  Seems I someone in Europe must be enjoying a lot of porn that they use my card for (Identity theft runs wild here!) so the bank kills my card and sends me a new one once it gets hit with some monthly subscription that they know I didn't sign up for.  I got 4 cards last year alone: two required me to go to the bank, and even one to the DMV along with my SS card in hand too.  Passport was another 3 month mess.  Damn ID thefts!

SG

[ButchM]

So there is a "one time pay annual plan" now? 

It is my understanding you can purchase annual subscriptions for CC from select resellers like Staples, Amazon and B&H ... but they are not available directly from Adobe.

[smahn]

But making a single payment for a year is not the same (necessarily) as authorizing once per year. Unfortunately the Adobe employees seem not to be in agreement on which it is, and I've yet to see clarified in writing.

[chez]

That might be how it was designed to work, but previous comments in this thread say that it isn't working like that in practice.

Works like that for me.

[jjj]

,

[MikeChambers]

It is my understanding you can purchase annual subscriptions for CC from select resellers like Staples, Amazon and B&H ... but they are not available directly from Adobe.

fyi

You can also prepay for a year of complete creative cloud on adobe.com:

http://www.adobe.com/products/creativecloud/buying-guide.html

mike chambers

mesh@adobe.com