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Author Topic: ColorMunki  (Read 145970 times)

joncanfield

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« Reply #60 on: April 25, 2008, 07:51:14 pm »

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Thanks Keith.  Too bad the programmers didn't create an un-installer for the end user - I hate digging through library files to weed out the leftovers.  At the very least they should have left an install log text file listing the items installed and the locations (SOP, right?)  Not very professional.  The reason I want to clear this all out is that there is a very nasty bug in there that can only be eliminated by first clearing out all the bits of the previous installation, before reinstalling - at least that is what support passed on to me (this was relative to version 1.0 vs 1.0.1).  The software people knew what bits to get rid of, but they neglected to tell anyone else.  Duh!
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You might try something like AppZapper or AppDelete. Both seem to get preference files that I would miss by just deleting the program folder.
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Scho

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« Reply #61 on: April 25, 2008, 08:16:12 pm »

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You might try something like AppZapper or AppDelete. Both seem to get preference files that I would miss by just deleting the program folder.
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Thanks Jon.  I'll give those a try.  Currently everything seems to be working OK (fingers crossed).
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bjnicholls

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« Reply #62 on: April 25, 2008, 08:29:27 pm »

Edmund, from my status with the Colormunki I think your suggestion to wait is sound. Six months may not be a "scientific" figure, but considering your atagonist provided the bit of information about X-Rite firing 100 people, I'm betting bug fixes won't come quickly. My fallback i1 Match software package that I got last spring was only made Vista compatible with this month's update in case anyone wonders how responsive X-Rite has been to the consumer calibration market.

I gave up trying to request support via X-Rite's site and called their toll-free number. I got a call back from their tech support and have been able to provide details of my system and my problems with calibration. I've confirmed my displays support hardware profiling and it sounds like X-Rite thinks its a hardware communicaton bug. I appreciate being able to talk with an X-Rite support person and I was pleased to get a return call in less than a day.

Meanwhile, I was able to install the application on my notebook and profile it (for what that's worth). I also tried profiling an Epson digital projector. The profiled projector's color was improved, but I'm surprised the profile for the projector is left active once the projector is unplugged. Even if the Colormunki tray application couldn't monitor the Dsub port for a projector, I'd think there would at least be a tray option to select between display and projector profiles. No such luck, and there's nothing in the main application that I can find either. When you finish projector calibration there's message strongly suggesting you calibrate a projector a each use. Since there's no way to tell the profile loader to restore your display profiler, it seems that X-Rite intends you to profile *twice* each session with a projector.

I'm attracted to the Colormuki's price and feature set based on the reviews I've read for its ability to create good printer profiles. I don't intend to do much printer profiling, but if I get a device with the capability I want it to work well enough that I'll use it and not be tempted to instead buy profiles. The device will primarily do my display calibration and I expect that color sampling will be my next most frequent use. Since I have the ImagePrint RIP and access to its vast catalog of profiles, I really will only use the Colomunki's print profiling capability for the odd specialty paper for my graphic design business needs.

There's no standalone uninstaller for Colormunki but there is an unstall for it via the Windows Control Panel. I discovered that both the i1Match and prior Monoco tools I've uninstalled left deadwood in the registry. I hoped that clearing that out might get calibration working on my main workstation, but no luck. Colormunki for Windows is build on the .net framework and I have to say that so far I've only experienced slow and buggy applications build on that platform.

BJ
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digitaldog

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« Reply #63 on: April 25, 2008, 08:54:31 pm »

Based on all the "crap" installed, its inexcusable that there's no uninstaller. Something I mentioned during beta (and was provided). How X-Rite didn't place this into the final installer, or as a separate download, I can't understand.

As I said earlier, the hardware is there. The software needs work. It does build good (great) profiles. But the criticism of the software end is valid.

That said, I don't see this much different from a lot of products (two wrongs don't make a right) and, the product does work. But X-Rite, the division that built the software deserves some heat.
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eronald

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« Reply #64 on: April 26, 2008, 03:46:55 am »

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That said, I don't see this much different from a lot of products (two wrongs don't make a right) and, the product does work. But X-Rite, the division that built the software deserves some heat.
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Andrew,

 Enough. Please stop playing naive. You know very well that Michael Lanke, the young man in charge of developing the ColorMunki over in Regensdorf, got laid off a couple of weeks ago. This was  an interesting choice as this spectro  is -we consultants all agree-  a successful launch.  Michael did his job well and got the product built, tested and shipped.

 Obviously, everyone at Xrite is working like crazy in order to hang on to their jobs while the company runs -yet again- through the process of reorganizing itself.  In such hectic times, bugs take just a bit longer to straighten out. Therefore, I have no problems in telling those *who can afford it*  to  get the more expensive, aging,  but fully proven and stable EyeOne solution.

 Anyone who cannot afford EyeOne but really needs profiles now can probably live with the minor annoyances of the current -working- ColorMunki software for a few months.

Edmund
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Ernst Dinkla

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« Reply #65 on: April 26, 2008, 06:17:40 am »

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Obviously, everyone at Xrite is working like crazy in order to hang on to their jobs while the company runs -yet again- through the process of reorganizing itself. 
Edmund

[{POST_SNAPBACK}][/a]

And I was thinking that Xrite, Monaco, Gretag Macbeth, Pantone merging would create a monopoly in profile creation soft- and hardware. A suitable case for Neelie Kroes. Avantes SpectroCam was no contender anymore after the patent issue and IMHO a lack of interest by Avantes to market that meter. Leaving the Print Fix Pro as competition in the lower end of the market only. I don't think Barbieri etc are real competition either. And then Xrite is still not able to squeeze the market 8-)


Ernst Dinkla

Try: [a href=\"http://groups.yahoo.com/group/Wide_Inkjet_Printers/]http://groups.yahoo.com/group/Wide_Inkjet_Printers/[/url]
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eronald

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« Reply #66 on: April 26, 2008, 07:15:43 am »

It's not that Xrite's technology or products have a problem, it's that the company got put massively into debt by the M&A activity.

The Spyder guys are now a very real competitor in the photo market - and if spectrophotometers on a chip become a reality it's going to be a free for all.

Edmund



Quote
And I was thinking that Xrite, Monaco, Gretag Macbeth, Pantone merging would create a monopoly in profile creation soft- and hardware. A suitable case for Neelie Kroes. Avantes SpectroCam was no contender anymore after the patent issue and IMHO a lack of interest by Avantes to market that meter. Leaving the Print Fix Pro as competition in the lower end of the market only. I don't think Barbieri etc are real competition either. And then Xrite is still not able to squeeze the market 8-)
Ernst Dinkla

Try: http://groups.yahoo.com/group/Wide_Inkjet_Printers/
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bjnicholls

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« Reply #67 on: May 05, 2008, 01:29:17 pm »

Here's another update in my ColorMunki problem resolution saga. Last Thursday I got a registry file from X-Rite support that they thought would fix the problem I've had with the display profiler failing on my NED 2190UXi displays. The .reg file set the DDC check function (looking at DDC data reported by the displays) to null. ColorMunki would then, theoretically ignore my display's DDC data. Apparently this registry change allowed X-Rite tech support to profile a similar NEC display. I reinstalled the ColorMunki software with the DDC set to null and got through one display profile. After that, I still get the perpetual gray sample loops. I tried disabling the second display channel - no luck. Despite the registry settings to disable communication with the display, ColorMunki clearly is still communicating with the display hardware as the gray test loop leaves the display in a dimmed mode - that mode can be reset by cycling display power.

I've been able to install and run ColorMunki on two computers - my notebook and my backup workstation both worked. I'd suggest folks with the NEC 2190UXi or the LaCie 321 that's the same display hardware hold off getting the ColorMunki until these problems are resolved. I'll post again if I get a resolution to the problem from X-Rite support.

BJ
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digitaldog

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« Reply #68 on: May 05, 2008, 01:34:44 pm »

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I'd suggest folks with the NEC 2190UXi or the LaCie 321 that's the same display hardware hold off getting the ColorMunki until these problems are resolved. I'll post again if I get a resolution to the problem from X-Rite support.

FWIW, they are not the same display.
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nigeldh

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« Reply #69 on: May 06, 2008, 03:56:42 pm »

As someone who can usually break most software, the ColorMunki has been solid for me. Except for when doing a 3rd printer profile there is no check box for the profile has already been printed.

What I really love about the ColorMunki is how fast it is when doing printer profiles. Versus having to read a bunch of individual color patches.
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rsprouse

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« Reply #70 on: June 16, 2008, 08:00:10 pm »

I am faced with the need to replace my Monaco Optix XR Pro because my workstation died, and I replaced it with an HP Pavilion Dual Core running Vista Home Premium 64-bit.  The Optix XR won't run on it.

The ColorMunki sounds like an interesting solution, but I have a couple of questions.  First, any problems running on Vista Home Premium?  Second, will it profile my Samsung SynchMaster 244T as my main display, with a Wacom Cintiq 12WX running as a secondary display?  I saw a comment that led me to believe the ColorMunki will only profile a single display.

  -- Russ
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eronald

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« Reply #71 on: June 17, 2008, 07:05:28 am »

Ok, I think we can summarize at this point that the ColorMunki hardware is  working with no issues, and print profiling is making users very happy; people still seem to be having various issues with regards to monitors. I will recommend -yet again- to Xrite that the platform be opened up to third party monitor calibration vendors.

Edmund
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usathyan

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« Reply #72 on: June 17, 2008, 08:57:08 am »

With all these said,  Would you experts agree or recommend buying a ColorMunki at this time? or should i go buy something else? I use Tiger Mac.
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keith_cooper

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« Reply #73 on: June 17, 2008, 09:18:21 am »

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With all these said,  Would you experts agree or recommend buying a ColorMunki at this time? or should i go buy something else? I use Tiger Mac.
[{POST_SNAPBACK}][/a]
You don't say what you want to do? or whether budget is an issue ;-)
With care it can make some nice printer profiles, it's nice for doing just a few, but the drying time wait would be a PITA if you wanted to do a whole load of profiles in one go.

The profile setting software just doesn't do much on my Mac, but that's not a problem since I don't really want other apps messing with my print settings (it also wont set any non-colormunki profiles)

I tried to put as much as I can to help make this decision in the printer profiling review I wrote for the CM:
[a href=\"http://www.northlight-images.co.uk/reviews/profiling/colormunki_printing.html]ColorMunki printer profiling[/url]
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usathyan

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« Reply #74 on: June 17, 2008, 10:18:13 am »

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You don't say what you want to do? or whether budget is an issue ;-)
With care it can make some nice printer profiles, it's nice for doing just a few, but the drying time wait would be a PITA if you wanted to do a whole load of profiles in one go.

The profile setting software just doesn't do much on my Mac, but that's not a problem since I don't really want other apps messing with my print settings (it also wont set any non-colormunki profiles)

I tried to put as much as I can to help make this decision in the printer profiling review I wrote for the CM:
ColorMunki printer profiling
[a href=\"index.php?act=findpost&pid=202054\"][{POST_SNAPBACK}][/a]

I will not be a heavy user...but occasionally plan to build printer profiles...say, once or twice a month or so. Budget IS an ISSUE of course, which is why i was considering the Color Munki and not the iOne Photo.  I have read your article on topic (and all of the other discussions on this hardware as well) - but am confused if this is a good product to invest in...with all the negative comments on the software...

Anyways, i think i will go ahead and get one!
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keith_cooper

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« Reply #75 on: June 17, 2008, 10:55:39 am »

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...with all the negative comments on the software...

Please do take any negative comments in context, and see if they are relevant to your own situation. One of the difficulties I had in writing about the CM is to remember the market it's aimed at, and what is a show stopper for me might not even appear on some users' radar.  As ever, if anyone ever has questions on what I've written, I'm always happy to discuss things directly and address specific issues...
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Scho

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« Reply #76 on: June 20, 2008, 04:19:47 pm »

I have finally run across a media that is giving me profiling problems with the CM.  Specifically, Lexjet Sunset Select Gloss Canvas.  The image below shows two crops in the top panel from an image that has problem areas in deep shadow.  The second panel is a CS3 softproof using the CM profile I made for this media.  Note the weird shadow colors.  Used the image crops from the shadow areas of the test image as a source image for profile optimization and the softproof with the "optimized" profile is shown in the bottom panel.  Some improvement, but still not perfect.  I had no problems like this with other papers and canvas materials.  I may have to go back and try some other paper settings before trying to profile this canvas again.  Any suggestions for options to try would be welcomed.  Settings for this trial were media: Epson Premium Luster 260 paper, 2880, High speed on, Epson 4000 printer.
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digitaldog

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« Reply #77 on: June 20, 2008, 05:03:07 pm »

I'd first try a different paper setting (media setting). Also, I think that the iterative process only selects a ring around of 5 initial samples so you may need to do a few more if the above doesn't work. Its getting better, but one round may not be enough data for the product to "know" what to handle in these dark areas.
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Scho

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« Reply #78 on: June 20, 2008, 05:25:26 pm »

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I'd first try a different paper setting (media setting). Also, I think that the iterative process only selects a ring around of 5 initial samples so you may need to do a few more if the above doesn't work. Its getting better, but one round may not be enough data for the product to "know" what to handle in these dark areas.
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Thanks Andrew.  I will try more optimization samples and different paper settings.
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Mark D Segal

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« Reply #79 on: June 22, 2008, 11:32:09 pm »

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Andrew,

 Enough. Please stop playing naive. You know very well that Michael Lanke, the young man in charge of developing the ColorMunki over in Regensdorf, got laid off a couple of weeks ago. This was  an interesting choice as this spectro  is -we consultants all agree-  a successful launch.  Michael did his job well and got the product built, tested and shipped.

 Obviously, everyone at Xrite is working like crazy in order to hang on to their jobs while the company runs -yet again- through the process of reorganizing itself.  In such hectic times, bugs take just a bit longer to straighten out. Therefore, I have no problems in telling those *who can afford it*  to  get the more expensive, aging,  but fully proven and stable EyeOne solution.

 Anyone who cannot afford EyeOne but really needs profiles now can probably live with the minor annoyances of the current -working- ColorMunki software for a few months.

Edmund
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Andrew & Edmund,

I've been contemplating a purchase of the Colormunki, but I won't buy it till I stop hearing reports about sofware bugs in a WINXP environment. I have little tolerance for half-baked products, and if the software is buggy no matter how good the hardware, the package is therefore buggy because both need to tango. And the cause of the problems is irrelevant. They can re-organize and re-re-organize themselves till the cows come home from the moon - all I'm interested in is whether the product works properly without "issues". In the interval, if I need custom profiles I can get them made.
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