I still love the product, but don't know what to do. Should I continue to put up with this nonsense and just eat the last few feet of every roll and anything else they send me that is defective? What do you guys do with that last few feet of defective canvas?
Doing giclee for better part of 10 years now.
(IRIS, Colorspan, Roland, Epson)
Its widely known that this is common occurance with canvas.
Every canvas I have ever used has this happen for the last 5 ft. or so of a roll.
(I'd love to find one that doesnt)
While its frustrating...
really there is nothing you can do about it.
At least BC recognizes this is happening man,
Colorspan/ Fredrix were a nightmare to deal with on defective prod.
call up ennovation to report it.
take pics, send roll back.
new roll sent in a week paid for again by me out of pocket...
6 months later get a credit.
total BS
No support at all. fighting with them constantly.
I used to get rolls of canvas that had BUGS in them.
when i say bugs I literally mean it.
INSECTS smashed within the roll fossilized!? WTF?
I really noticed it most on 100% cotton canvas I was getting
Had the ripple for 5ft. + on every roll plus seeds and flaws
Same w/ fredrix, lexjet, etc.
You name it I have tried em all at some point and still have half rolls of all the above in the store room.
I was hoping someone with BC experience could let me know their thoughts on any other canvas they think is as good, and what they have done about the defective end of the rolls - so far no one has come forward with that info, but I know it is early yet. I don't think any of those canvases that you noted will yield as good an optical image as the BC canvas, but I would love to be proven wrong!
Thanks as always for any thoughts...
Tim Ernst
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I usually just save the last few feet of canvas with rippling for proofing now.
That and head alignment/calibration tests.
Theres really nothing else you can do with it.In all my experience I have never found a canvas that didnt do this during the last few feet of the roll.
(if you have one I'd love to check it out)
And does anyone who has used BC canvas and their varnish found another brand of canvas with the same final look to your images? I love BC canvas since the surface is smooth and the d-max and sharpness are terrific - I do not like the look of other canvas products I have used, including the standard bearer, Epson. I would welcome any thoughts.
Like you I am 100% happy with the canvas/coating i get from BC
the G2 coating has a bit of a learning curve to it but once you get that system down there really is no looking back.
I got off 100% cotton canvas and solvent spray a few years back and have never been happier.
the Bulldog spray would have me nearly coughing up blood, Clearstar the same...
solvent is brutal stuff.
Here is a photo that shows the lines at the end of the roll, and what happens if you print on that part of the roll that has been as much as 15' of defective canvas on a single roll.
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yup. thats exactly what it looks like.
I recommend you save the ends for proofing on.
best use for that so that is doesnt "go to waste" so to speak.