Dear Sam,
I don't understand your remark!
The eMotion 22 and the eMotion 75 LV are 2 completely different backs: there can't be an upgrade. May be one has to define what is an upgrade. An upgrade is a back which is brought to the latest or newest hardware/firmware level. The casing/sensor/serial number remain the same, and the customer gets his same DB back "upgraded".
This is what we are doing with the eMotion 75 being "upgraded" to eMotion 75 LV.
The eMotion 22 CANNOT be upgraded: the customer gets a completely NEW back, with new sensor, new electronics, new casing, new serial number, etc.... HOWEVER, and in the contrary to what you affirm below, Sinar has decided to keep the price at the same level as an upgrade price: in other words, you get a completely new back for the price of an upgrade.
Now, if you speak about going from the eMotion 22 to the eMotion 75LV, then it is again not an upgrade, but the exchange from one older model back to a completely different and newest back. This can definitively not be done with an "upgrade" price as described above: this is what is called a trade-in. However, we (and the distributor) do take back your eMotion 22 at a certain "trade-in" price.
I don't know what is wrong with this and since you are apparently having a Precision e22, you have most probably purchased it about 2 to 2 1/2 years ago (correct me if I am wrong).
Finally: we do support and have n intention to stop supporting and servicing Precision e22 backs or eMotion 22 backs.
Thanks and best regards,
Thierry
Well I hope readers here note your post - in two years I have gone from sinar/eyelikes best product to something to you that is worthless pile of junk in the eyes of sinar
Lets hope you at least contine support of it because I think it will do great images for the next decade
How does this compare with phase upgrade progam ??
S
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