Did a fairly big job in Europe with a digital tech, who recorded everything into C1 22 on his Macbook and did a little basic work on the 4000 image files before handing me a hard drive with everything on it to take back to USA. I'm a windows user with Capture One Pro 21. Can't see the images - they open briefly as thumbnails in the browser, it recognises the number of files in each folder, but main viewer is black. He knew I was on C1 21, and said he'd made it cross compatible... So what can I do to get compatibility with the existing Raw files to work on them?
I have all the SD cards and my agent has everything on his Macbook too, separate SSD, so the files are there and safe. I just want to be able to see them on my powerful 4K Windows workstation!
Thanks all.
(Yes, I have ordered C1 v23, so it will be ok, but this really should not happen to very recent versions... unless its a windows vs mac thing)