I have an NEC SpectraView Reference 271 monitor that was supplied with NEC Spectraview Profiler 5, currently running the latest v5.8.1 (now EOL).
I've just purchased an i1 Display Pro colorimeter (i1D3) for use with another monitor and wanted to compare it on the NEC to my usual i1 Pro spectrophotometer calibration. The i1 Display Pro is listed in the Spectraview software but when I try to connect it I get an error message "Instrument not found."
I already had i1 Profiler installed on the PC before plugging in the Display Pro, so all the necessary drivers should be in place. The SpectraView software recognises and calibrates the NEC with my i1 Pro, and the Display Pro appears to be recognised on the same machine by i1 Profiler and by Eizo ColorNavigator, so both the SpectraView software and the XRite hardware appear to be working correctly, just not together.
Can anyone please confirm whether these two should be compatible and, if so, suggest any possible causes for the error?
Many thanks.