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Author Topic: SpectraView Profiler 5 & i1 Display Pro?  (Read 578 times)

Malcolm Payne

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SpectraView Profiler 5 & i1 Display Pro?
« on: September 03, 2020, 12:53:05 pm »

I have an NEC SpectraView Reference 271 monitor that was supplied with NEC Spectraview Profiler 5, currently running the latest v5.8.1 (now EOL).

I've just purchased an i1 Display Pro colorimeter (i1D3) for use with another monitor and wanted to compare it on the NEC to my usual i1 Pro spectrophotometer calibration. The i1 Display Pro is listed in the Spectraview software but when I try to connect it I get an error message "Instrument not found."

I already had i1 Profiler installed on the PC before plugging in the Display Pro, so all the necessary drivers should be in place. The SpectraView software recognises and calibrates the NEC with my i1 Pro, and the Display Pro appears to be recognised on the same machine by i1 Profiler and by Eizo ColorNavigator, so both the SpectraView software and the XRite hardware appear to be working correctly, just not together.

Can anyone please confirm whether these two should be compatible and, if so, suggest any possible causes for the error?

Many thanks.

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digitaldog

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Re: SpectraView Profiler 5 & i1 Display Pro?
« Reply #1 on: September 03, 2020, 01:05:03 pm »

What OS?
Runs fine on my end, under MacOS.
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Malcolm Payne

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Re: SpectraView Profiler 5 & i1 Display Pro?
« Reply #2 on: September 03, 2020, 01:31:37 pm »

Sorry, forgot to include that: Win 10 Pro v2004
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Malcolm Payne

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Re: SpectraView Profiler 5 & i1 Display Pro?
« Reply #3 on: September 04, 2020, 11:08:36 am »

Finally sorted, sort of. After initially reporting "Instrument not found" again today, it did eventually connect and calibrate after repeatedly trying multiple different USB2 & USB3 ports, both on the powered monitor hub and directly on the PC. I've never had a problem connecting the i1 Pro spectro with SV Profiler via any of the ports, so I still don't know whether the i1 Display Pro is particularly finicky about its connection or if it's an SV Profiler issue.

I wondered if perhaps the drivers hadn't fully installed, but on the other hand it connected with ColorNavigator immediately and without any issues when plugged into the Eizo monitor port, and similarly with i1 Profiler on an old PC I keep as a backup.

It might be worth trying the 14-day trial of Basiccolor Display 6 on the NEC I suppose, to see if that is any more reliable than the now deprecated SV Profiler 5.

Any further thoughts or suggestions would be welcome.
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Czornyj

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Re: SpectraView Profiler 5 & i1 Display Pro?
« Reply #4 on: September 07, 2020, 08:41:28 am »

Finally sorted, sort of. After initially reporting "Instrument not found" again today, it did eventually connect and calibrate after repeatedly trying multiple different USB2 & USB3 ports, both on the powered monitor hub and directly on the PC. I've never had a problem connecting the i1 Pro spectro with SV Profiler via any of the ports, so I still don't know whether the i1 Display Pro is particularly finicky about its connection or if it's an SV Profiler issue.

I wondered if perhaps the drivers hadn't fully installed, but on the other hand it connected with ColorNavigator immediately and without any issues when plugged into the Eizo monitor port, and similarly with i1 Profiler on an old PC I keep as a backup.

It might be worth trying the 14-day trial of Basiccolor Display 6 on the NEC I suppose, to see if that is any more reliable than the now deprecated SV Profiler 5.

Any further thoughts or suggestions would be welcome.

SpectraView II is better and as reliable as it gets - SpectraView Profiler / basICColor Display always had some irritating reliability issues.

Malcolm Payne

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Re: SpectraView Profiler 5 & i1 Display Pro?
« Reply #5 on: September 07, 2020, 12:20:51 pm »

Martin,

Many thanks for the confirmation of possible reliability issues with SpectraView Profiler and the pointer to SpectraView II, though ISTR the latter isn't (or wasn't) available in Europe. Software localisation purely for marketing purposes is an artificial, irritating and wholly unnecessary construct, in my view.

Do you have any experience with Basiccolor Display 6 as a possible alternative? I'd rather not spend the additional money if avoidable, but the price isn't too unreasonable, by Basiccolor standards at least.
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Czornyj

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Re: SpectraView Profiler 5 & i1 Display Pro?
« Reply #6 on: September 08, 2020, 04:21:09 am »

Martin,

Many thanks for the confirmation of possible reliability issues with SpectraView Profiler and the pointer to SpectraView II, though ISTR the latter isn't (or wasn't) available in Europe. Software localisation purely for marketing purposes is an artificial, irritating and wholly unnecessary construct, in my view.

Do you have any experience with Basiccolor Display 6 as a possible alternative? I'd rather not spend the additional money if avoidable, but the price isn't too unreasonable, by Basiccolor standards at least.

I downloaded a trial and it didn't work on MacOS.

SpectraView II is available in EU now:
https://www.amazon.de/dp/B000HPZN00/ref=sr_1_2?__mk_pl_PL=MŎ&dchild=1&keywords=spectraview+ii&qid=1599553173&sr=8-2

In Poland we have a promo so you can buy it for ~36 (+12 shipping):
https://www.fotoplus.pl/monitory/kalibracja-i-profilowanie/NEC-SpectraView-II-oprogramowanie-do-kalibracji-sprzetowej?w=6977
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