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Author Topic: Epson Media Installer for P9570  (Read 250 times)

rxchaos

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Epson Media Installer for P9570
« on: June 29, 2020, 03:28:57 pm »

Where does one download the Epson Media Installer (EMI) for the P9570 from for the Mac?  Is it a part of the 'Drivers and Utilities Combo Package'? The description on the download page doesn't mention EMI.  I know that there is no utility disk or USB shipped with the printer.  Just wondering...

I called Epson Tech Support and they didn't seem to know why it was not on the download page for the printer.

 I hope have my printer next week.

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JRSmit

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Re: Epson Media Installer for P9570
« Reply #1 on: June 29, 2020, 04:37:33 pm »

Check Epson.nl
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rxchaos

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Re: Epson Media Installer for P9570
« Reply #2 on: June 29, 2020, 05:41:10 pm »

Quote
Check Epson.nl

Thank you.  The .nl and .uk sites have a more updated download section that the USA site.
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Jeremy Roussak

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Re: Epson Media Installer for P9570
« Reply #3 on: June 30, 2020, 03:39:21 am »

Where does one download the Epson Media Installer (EMI) for the P9570 from for the Mac?  Is it a part of the 'Drivers and Utilities Combo Package'? The description on the download page doesn't mention EMI.  I know that there is no utility disk or USB shipped with the printer.  Just wondering...

I called Epson Tech Support and they didn't seem to know why it was not on the download page for the printer.

 I hope have my printer next week.

Don't rush. Unless the version you find has been updated in the last couple of weeks, it doesn't work. It allows you to edit settings but the OK button, to save your changes, has no effect. I came across this a few weeks ago, when I got my SC-P7500. There's a thread about it somewhere here. I ended up having to use the Windows version, running in a virtualised machine on my Mac.

Jeremy
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rxchaos

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Re: Epson Media Installer for P9570
« Reply #4 on: June 30, 2020, 07:35:19 am »

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Don't rush. Unless the version you find has been updated in the last couple of weeks, it doesn't work. It allows you to edit settings but the OK button, to save your changes, has no effect. I came across this a few weeks ago, when I got my SC-P7500. There's a thread about it somewhere here. I ended up having to use the Windows version, running in a virtualised machine on my Mac.

Out of curiosity I downloaded and installed the 'Drivers and Utilities Combo Package' from Epson's USA site and Epson Media Installer v1.1.0 (created April 14th) does get installed as a part of the installer.  I suppose this is the version that doesn't work and one has to wait for an updated version from Epson. The description on the page of the Utilities Combo Package doesn't say the EMI is a part of it, and it is odd that Epson's tech support don't know why the EMI was not available for download. 

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JRSmit

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Re: Epson Media Installer for P9570
« Reply #5 on: June 30, 2020, 09:02:52 am »

Yes, the Mac version is flawed , you cannot save any settings. From the 'grapevine' i learned a new version of EMI  is due very shortly. It should have a fix, as well as more functionality, also for 3th party paper vendors (Epson speak ;-))
Small note: Epson papers are produced by 3th party paper vendors, it is just Epson branded.
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Jeremy Roussak

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Re: Epson Media Installer for P9570
« Reply #6 on: June 30, 2020, 01:29:56 pm »

Epson Media Installer v1.1.0 (created April 14th) does get installed as a part of the installer.  I suppose this is the version that doesn't work and one has to wait for an updated version from Epson.

Correct.

Jeremy
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Mick Sang

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Re: Epson Media Installer for P9570
« Reply #7 on: July 04, 2020, 03:15:59 pm »

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Yes, the Mac version is flawed , you cannot save any settings.

Indeed, it is. Initially, v.1.04 worked but it had no features to speak of. The new version (v. 1.0) arrived and as has been said it refuses to be saved - not the MAC version anyway. We called Epson about this. The rep with whom we spoke told us that since everyone at Epson tech support is working from home, there was nothing that could be done. But, he added that he would escalate the issue for further test. So, don't hold your breath.

Mick
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