Hi everyone, I can’t get one of my Z7s to connect to Capture One. Feels like something simple, but it’s breaking my brain…
Normal Z7-1:
A. Camera powered off, plug into Mac, green indicator light on back of camera lights for <1s, camera shows up in C1.
B. Power on camera, C1 shows “No camera connected”, green camera light pulses for ~15s.
C. C1 shows all camera controls.
D. Power off camera, C1 shows, “No camera connected” for ~6s, then camera shows up again in C1.
Problem Z7-2:
A. Same as above.
B. As above, but camera light pulses for
~30s.
C. C1 shows “No camera connected”
D. Same as above.
Any ideas?
Both Z7s are on FW 3.0.
Mac-1 (Desktop) is on High Sierra 10.13.6
Mac-2 (MBP 16) is on Catalina 10.15.4, including the supplemental update from a few days ago.
C1 is v20.0.4 on both computers.
Trying multiple known good USB-C cables and adapters.
Both cameras connect to Mac-1 with no issues.
Edit 1: Connecting one camera at a time.
Edit 2: Downloaded Nikon Camera Control, both cameras work with this on the MBP (Mac-2).
Edit 3:
Solved! It was the memory card in Z7-2, with 800 photos on it, taking longer to read than the one in Z7-1 w/ only 300 photos.
For future reference, I went through the items in this page to find the issue:
https://support.captureone.com/hc/en-us/articles/360002381557-Tethering-problems-the-camera-does-not-connect-frequently-disconnects-or-will-not-transfer-images