Right in the middle of a job on a Friday evening our Epson p9000 has decided not to allow us to switch from matte black to photo black. When it switches normally it does a cleaning, now it's cleaning, gets to 99% and says "automatic cleaning error" and asks us if we want to retry which we have multiple times to no avail. Of course tech support is of little help- so here I am at one of the temples of digital printing knowledge to beg you guys for an answer and even better a solution. Firmware is up to date, we print nearly daily, and have never had a problem till right now! Thank you guys for your time! If calling us to walk us through it seems more logical I am going to post our phone number:
978-202-5719.
Jordan