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Author Topic: Classic CC Windows and Epson P800  (Read 273 times)

stever

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Classic CC Windows and Epson P800
« on: December 22, 2018, 10:52:57 PM »

Still can't define custom paper size.  As soon as i leave the "user defined" window the saved paper size disappears and is replaced by a standard size in the properties window.  All software is up to date.  the last time i could define a custom size was before CC, but maybe earlier.
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Mark D Segal

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Re: Classic CC Windows and Epson P800
« Reply #1 on: December 22, 2018, 11:11:01 PM »

After you entered the new paper size in the length and width boxes did you save those dimensions as a new paper size preset? If you don't do this, it will disappear.
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Mark D Segal (formerly MarkDS)
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CeeVee

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Re: Classic CC Windows and Epson P800
« Reply #2 on: December 23, 2018, 05:49:23 AM »

You might try going into printer properties and defining _and_ saving a custom page size there. Then try selecting that size to use while printing.
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