Hi, After replacing a malfunctioning print head, doing an alignment and printing a successful diagnostic test sheet I thought I was ready to start printing again. Nope! It would not print my file. I suspect it was because the LCD displayed an expired ink message (I do have expired ink cartridges). Prior to this head replacement I received the same message but was able to clear it by hitting the OK button and continue printing. Now, the OK button does not clear the error message and no printing. I have replaced printheads several times in the past and was always able to clear the error message and continue printing. I'm hoping you experienced folks can help me with a solution. It would surely be greatly appreciated.
I am using Windows 7 and connected to the usb port.
Thank you,
Andy