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Author Topic: Ver. 7.3.1 freezing up, win 10? Go back to 7.2?  (Read 483 times)

johnkiv

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Ver. 7.3.1 freezing up, win 10? Go back to 7.2?
« on: June 14, 2018, 03:30:00 PM »

I was very happy camper this whole spring with LR CC until these last two updates.  Lightroom will lock up, "Not Responding" when I leave the program and come back, or just go to a black screen then ask to close or wait.  No other programs seem are causing problems at this point.  The desktop is 2 years old and this first I have any problem like this.

I did some searching and found out that you can go back to older versions with the down arrow on open/install tab on the CC dashboard.  New to me.

Has anyone have that help?

Thanks for any help, John

krseals

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Re: Ver. 7.3.1 freezing up, win 10? Go back to 7.2?
« Reply #1 on: June 15, 2018, 12:54:22 AM »

Yes, you can use the drop down arrow on the right side of the oval to pick earlier versions to install. That will not uninstall the present version.
A number of users in the Adobe forums have reported the hang you are describing and Adobe is working on it.
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Kiwi Paul

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Re: Ver. 7.3.1 freezing up, win 10? Go back to 7.2?
« Reply #2 on: June 15, 2018, 10:23:24 AM »

On my desktop LR CC (latest ver) locks up after downloading files from the SD card after the eject message pops up.
I uninstalled and reinstalled it but still the same.
Very annoying.
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