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Author Topic: New Problem with Wacom Intuos Pro Tablet in Photoshop CC  (Read 845 times)

Brad Smith

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New Problem with Wacom Intuos Pro Tablet in Photoshop CC
« on: April 13, 2018, 01:56:56 PM »

This issue just started today: My Wacom Intuos Pro S tablet seems to be panning instead of brushing in Photoshop CC with both the brush and the quick selection tool when stroking in the image. Oddly too, I just got a notice today to update the driver after first noticing the issue, but the new driver (6.3.29-6) did nothing to fix the problem. I did not (consciously) change any settings for the tablet. Win10, 64 bit, up to date. Any help is appreciated.
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Brad Smith

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Re: New Problem with Wacom Intuos Pro Tablet in Photoshop CC
« Reply #1 on: April 13, 2018, 02:30:17 PM »

OK, just got off phone with Wacom support. This is a known issue with a recent Win 10 update. They have  a workaround which I outline below:

In the Wacom Table Properties go to the Mapping Tab and uncheck Use Windows Ink.

Then, create a text file with the name "PSUserConfig.txt" (no quotes) and place it in [Installation Drive]:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 20xx\Adobe Photoshop CC 20xx Settings\.

Restart Photoshop.
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Brad Smith

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Re: New Problem with Wacom Intuos Pro Tablet in Photoshop CC
« Reply #2 on: April 13, 2018, 02:32:55 PM »

Oops, left out a step:
In the created text file, type "UseSystemStylus 0" (no quotes)
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TomRobbins

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Re: New Problem with Wacom Intuos Pro Tablet in Photoshop CC
« Reply #3 on: April 13, 2018, 06:14:20 PM »

Great timing, Brad. I noticed a lag when using the tablet with the healing brush tool. Your fix quickly resolved the issue.

Thanks!
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