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Author Topic: Site a bit sluggish posting  (Read 2883 times)

DP

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Re: Site a bit sluggish posting
« Reply #20 on: February 23, 2018, 04:04:23 PM »

not slow at all
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digitaldog

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Re: Site a bit sluggish posting
« Reply #21 on: February 23, 2018, 04:22:31 PM »

not slow at all
Seems to depend on the actual forum, maybe time of day or alignment of the stars. Sometimes it's normal. Sometimes really slow. There's a bug lurking somewhere.
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Andrew Rodney
Author “Color Management for Photographers"

Peter McLennan

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Re: Site a bit sluggish posting
« Reply #22 on: February 23, 2018, 05:20:29 PM »

It displays various symptoms.  A Printing Forum post with two small images embedded just took 30 seconds to upload for the first preview.  A subsequent brief text edit uploaded instantly as was normal.  Finished editing, the final "Post" command took 30 seconds again.

Posts to this forum are immediate.
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Eric Myrvaagnes

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Re: Site a bit sluggish posting
« Reply #23 on: February 23, 2018, 05:22:06 PM »

In recent days for me it has taken typically from 15 to 25 seconds for a post to appear. Shortly after this thread started, things seemed to get much better for a day or two, so I assumed the problem was fixed. But today it has been quite slow again.

I will time this post to se how long it takes, and then edit it to report the time it took.

-Eric

P.S. it took about four seconds, whiich is good enough. Most of my slower recent posts did not include images either.
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-Eric Myrvaagnes (visit my website: http://myrvaagnes.com)

Slobodan Blagojevic

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Re: Site a bit sluggish posting
« Reply #24 on: February 23, 2018, 06:32:43 PM »

It is extremely annoying, really, to have to wait up to 30 seconds for any reaction from the site, not knowing what is going on.

Fix it, people!

digitaldog

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Re: Site a bit sluggish posting
« Reply #25 on: February 23, 2018, 06:41:29 PM »

It is extremely annoying, really, to have to wait up to 30 seconds for any reaction from the site, not knowing what is going on.
Fix it, people!
Yes sir! Apologies for this. For what you're paying to be here, there's no excuse for making you wait as long as 30 seconds of your valuable time.  :'(

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Andrew Rodney
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Eric Myrvaagnes

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Re: Site a bit sluggish posting
« Reply #26 on: February 23, 2018, 08:19:00 PM »

Yes sir! Apologies for this. For what you're paying to be here, there's no excuse for making you wait as long as 30 seconds of your valuable time.  :'(
I'm considering paying an extra $3 to upgrade my membership to the Speed Demon level with guaranteed max of 20 seconds per post.   :D

P.S. This post took a record (for me) 45 seconds to post!  :(
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Kevin Raber

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Re: Site a bit sluggish posting
« Reply #27 on: February 23, 2018, 10:55:31 PM »

Our web guys have been looking at this.  From my end and theirs using various machines at different locations, we are not seeing an issue.  Jacob and Andrew are aware of things and as always we will get it figured out.


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Kevin Raber
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LesPalenik

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Re: Site a bit sluggish posting
« Reply #28 on: February 24, 2018, 01:22:09 AM »

Same delay experienced also when posting from Canada.
For a moment, I worried that the delay affects only the northerly locations or politically incorrect posts. But if it's happening also to others, it could be a Russian interference.

dchew

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Re: Site a bit sluggish posting
« Reply #29 on: February 24, 2018, 05:27:30 AM »

Just posted in the Capture One forum, took 28 seconds. No photos in my post but I did quote someone else’s post. Could it be associated with quoting another post?

Dave

Edit: this post took only 9 seconds. I don’t know what the forum population is Europe vs Americas vs other areas, but it is 5:30am on the east coast so I doubt there are a lot of users from North America right now.
« Last Edit: February 24, 2018, 05:35:16 AM by dchew »
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dchew

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Re: Site a bit sluggish posting
« Reply #30 on: February 24, 2018, 05:37:16 AM »

I'm considering paying an extra $3 to upgrade my membership to the Speed Demon level with guaranteed max of 20 seconds per post.   :D

P.S. This post took a record (for me) 45 seconds to post!  :(

Net Neutrality  >:(

Edit: So much for my quoting idea. This post was less than 10 seconds.
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Mark D Segal

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Re: Site a bit sluggish posting
« Reply #31 on: February 24, 2018, 09:00:23 AM »

Well, if three bucks extra is all you guys are prepared to pay for the Speed Demon Level, just shows how much it's worth to you............there's "revealed preference" at work.  :-)
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Mark D Segal (formerly MarkDS)
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Slobodan Blagojevic

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Re: Site a bit sluggish posting
« Reply #32 on: February 24, 2018, 12:11:54 PM »

Yes sir! Apologies for this. For what you're paying to be here, there's no excuse for making you wait as long as 30 seconds of your valuable time.  :'(

Are you suggesting that I am not paying?

digitaldog

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Re: Site a bit sluggish posting
« Reply #33 on: February 24, 2018, 12:15:00 PM »

Are you suggesting that I am not paying?
I'm suggesting you're ranting, impatient and not at all helpful in aiding our hosts here in rectifying the issue with your post. Nothing new.....  ;D
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Andrew Rodney
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Kevin Raber

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Re: Site a bit sluggish posting
« Reply #34 on: February 24, 2018, 12:58:41 PM »

Let's not go crazy. Let our guys poke around as they have been and see if they can fix things if they are broken.  We have a good team and as in the past they usually track the issue down and take care of it.  Let's leave it at that.  when they report back to me I'll post something here.  In the meantime, we know that some people are having issues that cannot always be duplicated in time to post.  That's what makes it hard to identify is getting it duplicate or happen regularly.
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Kevin Raber
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digitaldog

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Re: Site a bit sluggish posting
« Reply #35 on: February 24, 2018, 01:01:52 PM »

One thing I'd add is sometimes, after the initial post, if I attempt to edit the text, it updates faster than the first time I post. Not sure if that's a useful tidbit or not.
Yeah, it's sometimes sluggish but it's not the end of the world and I suspect your team will find the issue.
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Andrew Rodney
Author “Color Management for Photographers"

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Re: Site a bit sluggish posting
« Reply #36 on: February 24, 2018, 08:33:01 PM »

It feels like either a DB issue (but I don't know if you have separate DBs for each forum or not - if not, then it's not a DB issue, probably), or a caching/proxy issue (I don't know if you use external services like Cloudflare, for example).

It's not quite random, but it doesn't seem to matter about site traffic (being in Australia, I'm often on when relatively few people are showing as being on).  I had one instance of it telling me I couldn't post within 30 seconds (or was it 60?) of a previous post even though I hadn't previous posted that day.  When I checked by opening the forum in another tab, the post had gone through.

I agree with others who've said that once you post you often can then post without delay for a while.  That feels like a DB issue relating to a server either waking up that DB from disk or caching it locally (as opposed to a general network caching or proxy issue).
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Phil Brown

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Re: Site a bit sluggish posting
« Reply #37 on: February 26, 2018, 07:54:34 AM »

Testing time to post...(30 seconds)

Peter
« Last Edit: February 26, 2018, 07:58:52 AM by petermfiore »
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Kevin Raber

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Re: Site a bit sluggish posting
« Reply #38 on: February 26, 2018, 10:57:18 AM »

Looks like they may have found the issue.  Let's us know if you see improvement or still experiencing issues.
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Kevin Raber
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digitaldog

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Re: Site a bit sluggish posting
« Reply #39 on: February 26, 2018, 12:05:39 PM »

Looks like they may have found the issue.  Let's us know if you see improvement or still experiencing issues.
As of a post I made minutes ago on my iPhone; NOT fixed.  :-\
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Andrew Rodney
Author “Color Management for Photographers"
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