Started by Jacob Wise, December 01, 2015, 10:58:38 am
Quote from: Joe Towner on December 05, 2015, 12:48:41 pmI can't login via the normal 'login' button up top, nor can I do a 'forgot my password' using my email address. But I can login and thus am able to post this when clicking a link to a PM sent to my email. Oh the fun of plumbing together modules.works: http://forum.luminous-landscape.com/index.php?action=pmfails: https://luminous-landscape.com/login/fails: https://luminous-landscape.com/login/?redirect_to=/forum_login.php&redirect=testing using:Mac 10.9.5 / Firefox 42.0 & Chrome 46.0.2490.86 & Safari 7.1.7WinXP IE 8 & Chrome 46.0.2490.86
Quote from: Torbjörn Tapani on December 07, 2015, 06:55:10 amI have the exact same experience. Trying to log in with existing user to subscribe to the "new" site. Impossible. But I was logged in to the forum, cached somehow. Tried to logout and login to the forum again, failed. Recover password failed. Just by chance I found an old email with a PM about username problems that led me to a login to the forum and my browser remembered the login and password so I am able to post this. But not subscribe. I think I will just not sign up.
Quote from: Joe Towner on December 07, 2015, 02:04:42 pmTicket created, though I would recommend posting the PM login link, just as a troubleshooting method in the mean time
Quote from: Kevin Raber on January 10, 2016, 07:57:54 amThe best thing to do if you are having any issues is to click on the help button on the bottom right part of the page. This logs your help ticket and goes right to our support guys.
Quote from: ptarmigan on August 08, 2016, 07:18:53 amI'm having issues (safari on 10.11,6 and iOS 9.3.4). On my two macs I can only log in at http://forum.luminous-landscape.com but only using the login via 1password and not 'cold' from the website where I get a username issue. I cannot log in at all on mobile either on iPhone 6 or iPad Air2.Also when I try to use my email address I get an incorrect/unrecognised email response. I tried to look at my profile to check my email address but cannot find this info. Any help appreciated.
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