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Author Topic: 5D II and Black Bar on Image  (Read 2477 times)

claskin

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5D II and Black Bar on Image
« on: May 04, 2012, 12:33:29 am »

I just sold my 5DII that has at most 100 actuations. The buyer emails me that when shooting at 1/200 or faster, a black bar appears on the image. He explains it as a faulty shutter box and he is probably correct. I do not recall ever having the problem. Regardless, I will refund his money but now have to send to Canon for repair of likely manufacturing defect. Any comments?
Carl
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Carl Laskin

shadowblade

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Re: 5D II and Black Bar on Image
« Reply #1 on: May 04, 2012, 01:00:57 am »

Is he using flash? If so, it's likely due to sync speed.
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Bryan Conner

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Re: 5D II and Black Bar on Image
« Reply #2 on: May 04, 2012, 01:02:33 am »

Is he using flash? If so, it's likely due to sync speed.

+1
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bill t.

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Re: 5D II and Black Bar on Image
« Reply #3 on: May 04, 2012, 01:03:34 am »

To take the most cynical possible view of human beans, I would suggest you immediately check to see if the shutter mechanism was swapped while in the possession of your buyer.  And that it's even the same camera!  Such shenanigans are all too well known.
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marcmccalmont

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Re: 5D II and Black Bar on Image
« Reply #4 on: May 04, 2012, 04:13:49 am »

Probably the flash sync
+3
Marc
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Marc McCalmont

Chris Pollock

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Re: 5D II and Black Bar on Image
« Reply #5 on: May 04, 2012, 05:57:11 am »

I just sold my 5DII that has at most 100 actuations.
If you don't mind my asking, how did you come to buy a fairly expensive camera and then sell it virtually unused?

How recently did you use it before shipping it?
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Himself

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Re: 5D II and Black Bar on Image
« Reply #6 on: May 04, 2012, 10:43:30 am »

To take the most cynical possible view of human beans, I would suggest you immediately check to see if the shutter mechanism was swapped while in the possession of your buyer.  And that it's even the same camera!  Such shenanigans are all too well known.

That sounds like a paranoid thought but you`re right.
I`ll consider flash sync as a second option.
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Bryan Conner

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Re: 5D II and Black Bar on Image
« Reply #7 on: May 04, 2012, 12:48:01 pm »

To take the most cynical possible view of human beans,

If I ever see a human bean, I will most certainly be cynical too.   ;D
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Petrus

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Re: 5D II and Black Bar on Image
« Reply #8 on: May 04, 2012, 12:59:20 pm »

Ask him to e-mail one sample picture with EXIF information intact. You can immediately see if a) it is a flash synch issue b) that it is your ex-camera.
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claskin

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Re: 5D II and Black Bar on Image
« Reply #9 on: May 04, 2012, 11:55:11 pm »

Thank you all. It appears it is the flash sync. I appreciate your help.
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Carl Laskin

kaelaria

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Re: 5D II and Black Bar on Image
« Reply #10 on: May 05, 2012, 02:34:27 am »

Rule #1.  People lie.
Rule #2.  People are stupid.
The rest of the rules usually don't matter much...
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