I know most people would just buy a new camera if their old consumer grade one malfunctions.
I bought the professional camera warranty Mack Camera and Video offers because I had already decided the main use of my camera was going to be
outdoors and in as rugged an environment as I wish to shoot.
That's why I chose a 1700 dollar camera over a pricier model.
I figure if you're going to invite disaster you may as well keep in budget,
so
After 3 or more years shooting this thing the depth and clarity of what I've been shooting begins to deteriorate. I thought it was me until I made many exposures in my studio with text and spotlights.
I couldn't get it focused to save my life.
Finally I send it to Mack.
BAM,!
quick as that they process the return, get it to the right department, fix it(according to the repair tag fixed a malfunction), and ship it back within 5 days of getting it.
I still don't have the thing so can't say,
but I am mightily impressed with the warranty service offered by Mack.
I hope it works perfectly when it gets here!
I'm sure it will.
Just to let you know the warranty is a great value some 4 years later...
