Just and update to my previous post. I received an email confirmation from Epson Rebate Center stating that my rebate check was sent out on the Sept, 28th. Should be getting it shortly.
-Mario
Good outcome, and congratulations!
When my $300 Epson 3800 printer rebate failed to materialize, I called Epson. In response to the inevitable "to whom may I direct your call?" question, I said "to someone who cares" [almost phrased it differently] and explained the long overdue rebate.
I was connected to someone I suspect was not actually within Epson, but perhaps an independent contractor who handles Epson rebates. I explained my problem, and they said their records showed they had sent some sort of communication to me in Wyoming. It had come back undeliverable. I'll bet it did, I live in Arizona! Anyhow, my file was in storage now.
My next statement was true because I can't make this stuff up on the spur of the moment. I said that a good friend of mine is a senior executive vice president at a competitor [which I named but won't say here], and he questions my loyalty to Epson. "Can you prove him wrong?" I asked.
In short, everything was resolved in that conversation and I got my check in a week.
Everything worked out, but we shouldn't have to do this!