Hi, I am printing on an HP z6100 and onto a cotton canvas with a gesso that is made in Canada (Dura 901)
All the inks except the black ink are dry to the touch when the canvas is finished printing.
The black ink will smudge and it never dries (even after 1 week).
So there are a few things that could be wrong, but we can't quite figure it out.
1) Wrong black ink is being used for this media type (matte black versus photo black)
2) Humidity?
3) Profile is using too much black (we have tried to lower this, but should we really have to cut the amount of black ink in half compared to the standard profile that we have for canvas?)
Has anyone else experienced this or have any suggestions for how we can figure this out!
Thanks,
Kevin