Just wanted to say that my recent experience with Epson's response to an issue I had with my 9800 was exemplary. I do have an extended warranty. Thank goodness. :-) Called Epson on Friday afternoon and they had a service person in my studio by Tuesday morning with the necessary parts. He was located 2-1/2 hours south of me and drove up right after getting the parts that were shipped to him that morning. So. Good service deserves a little bit of a shout out. Hence my post.
