I highly recommend HP, being a very happy Z3100 owner. First, NO CLOGS! Just leave the 3200 turned on all of the time and it will automatically go through maintenance cycles. Second, excellent print quality. And third, a couple of issues did come up, but they were all solved very quickly by HP. When calling tech support, they initially went overseas. But, as soon as they found out I had a 3100 printer, I was transferred to the US. My tech reps had a 3100 printer in the office so they could look at one while they discussed it with me. Very, very professional service from HP.