Topic: Help with Image Print (Read 2488 times)

matt4626 · « **on:** June 10, 2007, 05:25:19 pm »

It is Sunday so I can't call Image Print. This is my problem:
When I mistakenly press "print" in the Image Print program and the printer is not turned on, Image Print appearently charges off and finds a new printer port. After this Image Print and my printer will not connect. (all other programs, Photoshop, Word etc. find the printer just fine)
How do I get Image Print back to the correct connection, USB in this case?

Image Print V6
Printer Epson 3800

madmanchan · « **Reply #1 on:** June 10, 2007, 05:46:13 pm »

Hi Matt,

Try re-running the IPSetup program (it comes with the IP installation CD). It should help you re-connect to the proper port.

matt4626 · « **Reply #2 on:** June 10, 2007, 07:04:48 pm »

I've gone to IPSetup and selected the correct printer and the correct UBS port. Enabled and installed. Everything looks great but there doesn't seem to be an OK botton. When I close the IPSetup window and reopen it ..everthing is back to old settings, the ones that don't work as the setting are for the wrong printer port.

madmanchan · « **Reply #3 on:** June 10, 2007, 08:46:12 pm »

How about completely un-installing and re-installing IP?

matt4626 · « **Reply #4 on:** June 11, 2007, 12:40:13 pm »

Thanks for the info. Imageprint got everything working again. Their customer support is great!

Author Topic: Help with Image Print (Read 2488 times)