At this point, I am unsure. The coupons designed for Download LLVJ will definitely not work with the DVD image file. The DVD image file will be a premium product about 50% more expensive than a single LLVJ download. I guess we could offer a 1:1 coupon for DVD subscribers, but since you have already converted, I believe that you will have to purchase it ... but I am open to ideas ...
CS
Me have idea's! I don't usually like to think a lot but here goes.
Forget issue 16 I bought it, no problem.
For the other nine coupons I have, I pay you the difference between the current download price and the new ISO price and you convert the coupons to ISO ones.
Seems fair to me.
As for the normal ISO transaction I believe a 1:1 exchange is reasonable, no doubt you will receive other perceptions.
Frank