I'll keep this as a log here so when I call tech support Monday I can read from this.
Also useful to other new users.
I inserted a letter size sheet of hot press 325 paper after creating a custom paper in the easy printer care application. I told it to color calibrate the paper and it did. I then went to the next step of creating a profile for that newly cablibrated custom paper. I loaded an 11x17 sheet. The progress bar said it was creating the icc profile but instead of printing the icc target it printed a calibration target in the top corner of the sheet, then said it did not have paper loaded and wanted another sheet. It appears to be a bug. I shutdown the application, restarted it and it profiled OK.
BTW I printed the Bill Atkinson Lab target on the calibrated and profiled Inkjet art microceramic luster and it looks great. Strawberries look delicious !