Pages: [1]   Go Down

Author Topic: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting  (Read 380 times)

Jeffrey Saldinger

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 274
    • Jeffrey Saldinger

My wife and I have just begun to learn tethered shooting using our Nikon D810 tethered to our M4 Pro MacBooks, both of us using Tahoe 26.5 and Lightroom Classic 15.0.

When I set up my MacBook Pro for tethered shooting, the connection to the D810 and the tethered shooting work as expected.

When we tether my wife’s MacBook Pro to the D810 using the same cable and without changing any of the D810’s settings, the MBP hangs up on the message “Detecting Camera… Please make sure your camera is properly connected and turned on. You may need to wake you camera if it ended sleep mode.” The camera does not connect, nor do I ever see that “Detecting Camera…” message when I set up to shoot tethered on my MacBook.

We’ve tried the recommended fixes in Adobe’s document “Lightroom Classic Help > Troubleshooting tethered capture” (“last updated on May 24, 2023”). (I skipped Recommendation 8, which is to delete the Lightroom preferences file, because as far as I can recall, when I set up our MacBooks, the preferences would have been the same and would not have been changed since.)

It seems to me that there must be something unknown to us going on in my wife’s MacBook that is not happening in mine.

Any thoughts?

Thanks.
Logged
Jeffrey
Astoria, New York
www.jeffreysaldinger.com

degrub

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2551
Re: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting
« Reply #1 on: September 14, 2026, 11:07:48 am »

what hardware version is your MB ?
did you try other USB/TB ports on her MBP4 ?
turn off camera, connect to MBP, turn on camera. Any difference ?
Logged

Jeffrey Saldinger

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 274
    • Jeffrey Saldinger
Re: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting
« Reply #2 on: September 14, 2026, 11:17:34 pm »

what hardware version is your MB ?
did you try other USB/TB ports on her MBP4 ?
turn off camera, connect to MBP, turn on camera. Any difference ?

Thank you.

1. Both MBs are M4 MacBook Pro, OS Tahoe 26.5,  Lightroom Classic 15.0
2. Yes. The ports are ok (tested with another external drive, which connected).
3. No difference. The D810 still doesn’t connect to my wife’s MBP, but with the same steps it connects to mine.

It seems to me that that the solution resides either somewhere in Lightroom (i.e., perhaps as set up on her MBP in a way that is different from how it is set up on mine) or elsewhere in the computer. Lightroom otherwise works fine in the ways my wife uses it.
Logged
Jeffrey
Astoria, New York
www.jeffreysaldinger.com

degrub

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2551
Re: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting
« Reply #3 on: September 15, 2026, 09:59:16 am »

Which machine was the 810 first connected to ?
Maybe the camera is remembering the first connection only and has to be reset in its menu somewhere ?
i looked on Nikon's website but that model does not seem to be supported by software any more. The old software was available by disk.
Do you have another machine you can test against, Mac or Windows  ?
Logged

Jeffrey Saldinger

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 274
    • Jeffrey Saldinger
Re: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting
« Reply #4 on: September 15, 2026, 03:08:41 pm »

Which machine was the 810 first connected to ?
Maybe the camera is remembering the first connection only and has to be reset in its menu somewhere ?
i looked on Nikon's website but that model does not seem to be supported by software any more. The old software was available by disk.
Do you have another machine you can test against, Mac or Windows  ?

Thank you.

1. First tried tethered shooting on my MBP.

2. A quick internet/AI search of In the nikon d810 camera, are there any menu items related to tethered shooting? gave the answer No, there are no specific menu items or toggles labeled "tethering" or "tethered shooting" inside the Nikon D810 internal menu system.But note, this was from a source I’m not familiar with. Furthermore, most of the hits for my question were from several years ago, so their value for today’s situation is not clear to me. And finally, neither my D810 owner’s manual nor another D810 user book has an index entry for “tethered shooting.”

3. Yes, I do have my previous MBP. It’s has an older OS and version of Lightroom Classic than my current MBP, and the Lr version does include tethered shooting. However, I don’t own a USB-A male to USB-C female cable, which I need in order to connect it to the D810 using the same cable I've been using all along. I have ordered the cable and it’s supposed to be delivered tomorrow.
Logged
Jeffrey
Astoria, New York
www.jeffreysaldinger.com

degrub

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2551
Re: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting
« Reply #5 on: September 15, 2026, 06:11:20 pm »

Some further ideas including some you have covered.

Does the camera charge from the problematic M4 Macbook ?

https://discovercameras.com/nikon-camera-usb-not-working/

You could dig into the macbook hardware listings for the TB/USB ports and see if there is a difference between the two M4 machines, either port daughter board or main board ports as well as exact OS build and port driver version numbers.
« Last Edit: September 15, 2026, 06:16:24 pm by degrub »
Logged

Jeffrey Saldinger

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 274
    • Jeffrey Saldinger
Re: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting
« Reply #6 on: September 17, 2026, 11:54:23 am »

Some further ideas including some you have covered.

Does the camera charge from the problematic M4 Macbook ?

https://discovercameras.com/nikon-camera-usb-not-working/

You could dig into the macbook hardware listings for the TB/USB ports and see if there is a difference between the two M4 machines, either port daughter board or main board ports as well as exact OS build and port driver version numbers.

Thank you, degrub. A lot for me to digest here.

Had not heard of discovercameras dot com before. Look forward to seeing what they have to say.
Logged
Jeffrey
Astoria, New York
www.jeffreysaldinger.com

degrub

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2551
Re: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting
« Reply #7 on: September 17, 2026, 12:14:07 pm »

It was from a google search looking for more ideas. Beyond that, i have no info on the site.
My wife's macs over the years have had repeated issues with USB/TB ports and ended up with an interposing multiport hub to device to solve most of the issues. Timing and order of addition always seemed to play role. Apple goes their own way many times.
Logged

Jeffrey Saldinger

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 274
    • Jeffrey Saldinger
Re: MacBook Pro M4 doesn’t connect to Nikon D810 for tethered shooting
« Reply #8 on: September 18, 2026, 04:12:45 pm »

I learned from some time on the phone with an Adobe customer service representative that the solution to the problem was in System Settings > Privacy and Security > Files & Folders, where one finds the settings in the attached screenshot (which is from my MBP, running OS Tahoe 26.5, which has been tethering fine all along).

My wife’s MBP, which was not connecting to the camera, is running OS Tahoe 26.6.2 (and has been since before we started learning to shoot tethered). We found the setting for Removable Volumes to be off! Turning it on solved the problem; the tethering began to work immediately.

Not having known about that little corner of the operating system, and therefore never having gone into it to turn anything on or off, I surmise that when both our MBPs were running 26.5 (i.e., when our MBP’s were new) both had that setting turned on (i.e., presumably its default at the time). But thanks to my wife’s MBP having been automatically upgrading the OS for some time, at some step between 26.5 and 26.6.2 the default became for Removable Volumes to be off.

I believe all this would perfectly explain what I’ve experienced, although I suppose one never knows what’s happening in the nooks and crannies of different (or slightly different) operating systems. A representative at Apple support was very cordial and engaged in the matter but in the final analysis, after my being on hold for a few minutes, told me they didn’t have access to the kind of detailed information I was looking for, that is, at what step in going from Tahoe 26.5 to 26.6.2 the default for that Removable Volumes setting changed from on to off.

I’m thinking I’ll end my work on this matter for now and begin working with my wife to refine her approach to tethered shooting using her MacBook Pro.

Thank you, degrub, for staying with this.
Logged
Jeffrey
Astoria, New York
www.jeffreysaldinger.com
Pages: [1]   Go Up