Pages: [1]   Go Down

Author Topic: z3100 Service Station  (Read 757 times)

jaq

  • Newbie
  • *
  • Offline Offline
  • Posts: 20
z3100 Service Station
« on: January 21, 2025, 09:22:57 am »

Dear All,

What happens in the Z3100 Service Station? Rubberlids are wiping? Pump ist pumping...or sucking? What happens when purging?
I am asking because I still have colour mixing in the printheads. They are new!


Thanks, Jaq
Logged

Kyle Jackson

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 532
    • Lone Leaf Photography
Re: z3100 Service Station
« Reply #1 on: January 21, 2025, 11:29:09 pm »

Hi Jaq, can you post some pics of what you mean by "colour mixing"? It can mean different things depending on what it looks like.

Also when you say the heads are "new", do you mean freshly opened package? Or just little used, but they've been installed for quite a while.

There are some diagrams of the priming system in the service manual. Basically the primer motor sucks any air (plus some ink) out of the print heads and into the spittoon. The service station also has a retractable capping station where the heads park when not in use. And there are also assorted rubber wipers to help remove ink sludge. The area does get kinda nasty after a while, especially from the "clean printheads" function. It's worth cleaning it once in a while, it helps prevent ink crud from collecting on the printheads and carriage.

Logged

jaq

  • Newbie
  • *
  • Offline Offline
  • Posts: 20
Re: z3100 Service Station
« Reply #2 on: January 27, 2025, 07:50:59 am »


https://forum.luminous-landscape.com/index.php?topic=125809.msg1055347#msg1055347

I postet this topic quiet a long time ago. If a new printhead sits for some days in the printer, gloss enhancer is becoming mixed with grey.
My idea is that the service station sucks colour out of the head and after a while it is flowing back in the printhead because of lowpressure anywhere in the Inkdelivery system.
Logged

Kyle Jackson

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 532
    • Lone Leaf Photography
Re: z3100 Service Station
« Reply #3 on: January 27, 2025, 10:45:14 am »

Details matter, so without answers to my earlier questions, plus photos, I can only speculate on your problem(s).

Colour contamination seems to come from one of 2 things: either there is residual ink buildup on the printheads and/or carriage, or there is an air siphoning issue.

The first case comes ink gunk built up on the service station area. Some gets picked up by the printheads/carriage and dragged across the paper. It makes a real mess, usually sticky globs/smears of ink on the paper, particularly on the right-hand edge, and sometimes on the back of the paper as well if it gets onto the rollers. It can appear anywhere on a print, not just the leading edge.

The thread you linked suggests to me this isn't your main issue. But it can happen to all Z-series at some point so occasionally cleaning the service station area is always good prevention. Doing this thoroughly is best done by removing the right-side cover, because then you can also access the capping/priming station. The capping station is normally retracted when the carriage is out of the parked position, so you need to manually un-retract it. It's generally not as dirty as the "ink dumping plate" you normally see (I forget it's proper name...), but worth a clean if it's not been done after a lot of use. Photos when I cleaned my Z3100: https://forum.luminous-landscape.com/index.php?topic=143162.msg1258563#msg1258563


So the second possibility, which sounds more like your case, is likely air related. This is why my question about how long the heads have been out of the package is important. If the heads have been in the printer for some time (and particularly if you've done the "clean printheads" option a number of times), then the heads likely have air in them. Easily confirmed by weight -- a full head weighs 60 g. More than a few grams below that means there's air in the heads. The head is not "bad", it just needs to be reprimed with ink to remove the air.

However, if instead the heads are brand new out of the package and this still happens, then I suspect you have air in the ink delivery tubes in the printer, and/or the seals between the printheads and the carriage aren't sealing well and are admitting air. That air can end up in fresh brand new printheads in a relatively short amount of time, so that you have 2 problems: air in both the ink tubes and the printheads.

Then when the head is parked on the capping/priming station, a siphoning action allows a small amount of one colour to contaminate the nozzles of the other colour (at least this is my current theory based on collected experience). That's why the contamination only appears at the start of a print, and typically fades away to normal very quickly.


So the fix here requires getting the air out of the printheads themselves by re-priming them with ink, as already mentioned, and also removing the air from the ink lines in the printer, plus ideally doing something with the printhead seals.  There are several threads on here already discussing this in detail, but you can start with the video on LPS Computers for their air purge kit: https://www.lpscomputer.com/collections/designjet-z3200-parts/products/updated-printhead-recovery-kit-for-hp-70-72-73-91-744-746-771-printheads
They've updated their kits/info within the past year to more completely reflect what is known and how to fix it. In short you use a syringe to draw air + ink from the printer lines, then use that same ink to re-prime the printheads and draw air out of those. They also have add-on seals to hopefully help reduce future air admission.


Alternatively, you can just get in the habit of burning a "warm-up" print before every session (especially a calibration/profiling session), but that's costly and time consuming. And the air problem doesn't go away, it only gets worse... After too much air gets in the heads there will be increased cross-contamination, ink delivery issues ("running dry"), and the thermal heads will fail due to overheating (trying to "print air"). These things are discontinued so you need to conserve what you have if you want to keep using it.


If you've never done any of this servicing on your printer, then I suggest start there as it's likely needed. Get a purge/prime kit (from LPS or elsewhere), remove any air from the printer lines, reprime the heads, add seals, and also separately clean up the service station.


Logged

jaq

  • Newbie
  • *
  • Offline Offline
  • Posts: 20
Re: z3100 Service Station
« Reply #4 on: January 27, 2025, 11:07:45 am »

Thanks! Syphoning action as you call it, is the reason of sucking ink out of the head. Sounds very good.

An example of the fading dark leading edge is provided by the link posted first. This happens due to a contaminated Glossenhancer.

https://forum.luminous-landscape.com/index.php?topic=54667.msg446199#msg446199
Logged

Kyle Jackson

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 532
    • Lone Leaf Photography
Re: z3100 Service Station
« Reply #5 on: January 27, 2025, 11:12:18 am »

Yup I suspect that's the air issue. For a Z3100's age you probably have air in the printer's ink lines as well as in the heads (weigh your heads to confirm). Then get a purge kit to fix it.

Good luck and keep us posted how it goes!
Logged
Pages: [1]   Go Up