System Error: 86:01
Problem Description:
Problem moving the carriage, most likely due to a paper jam.
Corrective Action: Try the following:
■ Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
■ Open the Window and check for any visible obstacles restricting the movement of the carriage. If
there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using the Media
Lever) and clear the obstruction.
■ If there is no paper jam or obstacle blocking the carriage movement perform the
following:
– Clean the encoder strip.
– Check the belt assembly.
– All cables and connections between the Carriag PCA, Scan Axis Motor, and Main PCA.
– Oil the carriage rails.
■ Perform the Scan Axis Diagnostic Test ⇒ Page 3-6.
■ If the diagnostic test does not find any specific error, replace the Carriage Assembly ⇒ Page
6-100.
■ Replace the Belt Assembly ⇒ Page 6-115.
■ Replace the Scan Axis Motor ⇒ Page 6-116.
■ Replace the Main PCA ⇒ Page 6-163.