Epson P800 roll paper feed dead

[Benny Profane]

I know this can be a common issue among P800 owners, but, mine is pretty much dead at this time. Haven't used it for maybe four years, tried to feed a roll, and nothing, even after butchering the first few feet of the roll, bending it in all directions. I blasted some air back there, thinking the sensors were covered in paper dust, and, maybe they still are, but, still no go. Anybody go through this?

[dgberg]

I am guessing you checked all of these.
3 areas it has to be set up properly, skip one and it will not work.
In Lightroom
Page Setup- Manage Custom Sizes
Printer- Printer Options- Printer Settings- Page Setup roll paper
On the printer itself Load Guide- Roll

[Benny Profane]

So all three just to load paper?

[dgberg]

You can try it but if it says sheet anywhere you will get a loading mismatch error when trying to print.
I stand corrected. All three must match to print. It should load properly if you have the proper roll settings for loading roll on the printers screen.