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Author Topic: Touch Screen Phase One IQ3  (Read 736 times)

ben730

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Touch Screen Phase One IQ3
« on: February 07, 2023, 02:39:38 pm »

The touch screen of a Phase One IQ360 back is only partially working.
The lower edge and the corners aren't working.
Does somebody know this problem? Is there a way to reactivate it, or do I have to replace it.
Thanks,
Ben

JoeKitchen

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Re: Touch Screen Phase One IQ3
« Reply #1 on: February 08, 2023, 08:09:35 am »

The touch screen of a Phase One IQ360 back is only partially working.
The lower edge and the corners aren't working.
Does somebody know this problem? Is there a way to reactivate it, or do I have to replace it.
Thanks,
Ben

This happened to my wife's back a few years ago, albeit slightly different in how it was effected.  Initially they sent it to P1 in NJ to be recalibrated, which fixed the problem for a couple months.  Eventually it needed to be sent back to P1 in Europe to have the screen replaced. 
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