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Author Topic: Need Help with hp backlit vivid transparency preset selection on Z3100  (Read 534 times)

deanwork

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Any Z3100 veterans have a media preset for HP matte film   ( HP Premium Vivid Backlit Film being used ) that I can install?

Or something —————

I have a Z3200 profile for it that I can probably use but if I could find the 3100 icc on their website I’d use that.

I can select my icc but when I go to the paper settings pull down menu all of the FILM MEDIA choices are greyed out. Other custom media of mine is there.

In the past I’ve just updated the firmware but I am now on ver 7 which is the most recent and comes with the “universal “ driver / utility / firmware all together it seems.

I hope I don’t have to go back to ver 6 just to access the FILM media type ? I just want to do this one job and it’s working on my old macs perfectly for paper printing. It’s making other custom media settings for papers normally ( on the old macs).

I’ve been printing this film display material with the Z3200 and the hp media setting and their icc profile and the match to screen is excellent. I haven’t even had to do a minor color or levels adjustment.

The belt broke on my Z3200 yesterday in the middle of this and it’s going to be a week until that’s fixed.

Has anyone printed film on the Z3100 .  If so what driver and firmware version if you remember?

Any suggestions would be appreciated before I wipe out software and load an old one.

I had hoped those days were over.


John
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kers

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    • Pieter Kers
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #1 on: August 05, 2022, 07:26:30 am »

no sorry - just dismantled my z3100...
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Pieter Kers
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deanwork

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Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #2 on: August 05, 2022, 11:39:55 am »

What I need is the previous software - driver, Utility and firmware for the Mac , previous to the only thing on their website, the universal combined package. It looks like that is Firmware version 6.

My film media settings are greyed out. It looks like I found a 2015 driver and utility on my old Mac but I don’t have the Firmware ver 6 which is what I need apparently to see my transparency media choices.

John



quote author=kers link=topic=141208.msg1244285#msg1244285 date=1659698790]
no sorry - just dismantled my z3100...
[/quote]
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Ernst Dinkla

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Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #3 on: August 05, 2022, 03:53:46 pm »

What I need is the previous software - driver, Utility and firmware for the Mac , previous to the only thing on their website, the universal combined package. It looks like that is Firmware version 6.

My film media settings are greyed out. It looks like I found a 2015 driver and utility on my old Mac but I don’t have the Firmware ver 6 which is what I need apparently to see my transparency media choices.

John



quote author=kers link=topic=141208.msg1244285#msg1244285 date=1659698790]
no sorry - just dismantled my z3100...

John, no Mac software etc archived here, only Windows.. Z3100 dismantled some years ago. Using two Z3200 now.

Ernst, op de lei getypt.

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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #4 on: August 05, 2022, 04:30:10 pm »

Pretty sure neither of these are any good ...

TR12-TR_07_00_00-3_mvl40-x86-opt
TR12-MVL-U-7.0.0.3-5

1st one is an executable, the 2nd is a .fmw file, neither seems to be V6 though (3.5 and 3?).  any good?  From 2008 and 2009

EDIT : I guess they are both V7 looking at the whole number.  Could have sworn I had previous versions but I scoured my drives and these are the only ones.
« Last Edit: August 05, 2022, 05:03:59 pm by mcbroomf »
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deanwork

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Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #5 on: August 05, 2022, 05:42:33 pm »

I’m not sure about this old firmware. On the website it’s all gone. I think if I have the oms file , which is the media description file, I could print.

I can’t make a custom linearization with transparency material. I need the matte film OM file. I have an icc.

All the film media files are grayed out in the driver though present in the printer. UGH.

Can’t see it on the Mac with any of the various Utility software I’ve tried.

Thanks HP for just leaving them out of the new driver/ utility universal package.





Pretty sure neither of these are any good ...

TR12-TR_07_00_00-3_mvl40-x86-opt
TR12-MVL-U-7.0.0.3-5

1st one is an executable, the 2nd is a .fmw file, neither seems to be V6 though (3.5 and 3?).  any good?  From 2008 and 2009

EDIT : I guess they are both V7 looking at the whole number.  Could have sworn I had previous versions but I scoured my drives and these are the only ones.
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #6 on: August 06, 2022, 04:27:52 am »

I found this which has a link to the V7 Firmware and also the presets for Film.  Not sure if that will solve your problem, but they don't indicate they are FW rev specific
https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/HP-DesignJet-Z3100-Photo-Printer-series-firmware-update/td-p/6453909

The important thing is to use Win Server 2003 which allows you to get to the presets.  It provides an executable to run which unpacks the Film OMS files.

If you don't have a Win machine to run the exe file let me know (PM me your email) and I can send the OMS files to you or upload them somewhere.



« Last Edit: August 06, 2022, 04:33:29 am by mcbroomf »
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #7 on: August 06, 2022, 04:42:21 am »

I just noticed there are 2 release dates for the film OMS files.  2009 and 2015 but posted by HP only a few mins apart in 2009.  They are the same rev number but different file sizes.  I've downloaded both sets.



« Last Edit: August 06, 2022, 04:46:53 am by mcbroomf »
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deanwork

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Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #8 on: August 06, 2022, 09:00:53 am »

Hold on it looks like they were automatically unzipped and I just installed one, I’ll let you know if it works !


John
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #9 on: August 06, 2022, 09:15:40 am »

Finger's crossed
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deanwork

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Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #10 on: August 06, 2022, 09:52:02 am »


Hey Mike.

I’m trying this on on two older Macs.

One is on El Capitan 10.11.6

The other is 10.7.5

On both I was able to import the oms files which in both cases were accepted and the printer automatically restarted. That’s really good.

But when I go to print, in both cases the media settings in the drivers are still greyed out. Way back in the past I’ve seen this when a firmware needs updating.

Somehow at one point when installing the oms file I got an error message that said “dependencies problem “
This software will not work with current firmware TR 12 - TR 7.0.0.3  ,  go to the HP website and download the appropriate firmware. “

It looks like I still have the new “universal software package installed . 

Yesterday I tried to delete the whole package and start from scratch but the printer still showed the 7 firmware.

Do you know how I can clean everything from the printer AND do you have any idea which Driver, Utility, and Firmware I should install?. I feel like I’m close now, it’s a firmware incompatibility with the film media settings. All other media work normally.

John



Finger's crossed
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #11 on: August 06, 2022, 10:58:39 am »

In the link, the person who posted the link to the FW page added the following (though I know you didn't just install the FW);

CAUTION:
1. Read the firmware readme file before updating firmware.
2. Update HP Utility and driver to latest version after FW update


Under Mac OS X 10.5 there is a Print Utility 4.10.0 June 2011 which is more recent than the FW date.
Under Mac OS X 10.11 (and later) there is a Print Utility 1.0.0 June 2019

I wonder if you have 1.0.0 but need to go "back" to the earlier 4.10.0, or maybe vice-versa.  Do you know what version you are running?  I bought my 1st Mac in January and know little about it (and I don't run my Epson printer from it) so no help on clearing out old files/installs.

There may be something similar for the driver.  The latest I see is in Mac OS 10.7 version 31.0.  There is a raster driver in Mac OS 10.4, version 4.4 (kind of goes with the Print Utility 4.10.0)

I'm sorry but I don't think I can be much more help.  My Z3100 is long gone and I used it exclusively on Windows with only a handful of lustre papers.
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #12 on: August 06, 2022, 11:00:02 am »

Is there a setting in the Print Utility that needs to be changed to allow printing on Film?  Maybe the way the printer handles it?
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #13 on: August 06, 2022, 11:08:47 am »

This manual has some settings (not sure where) for printing on film.  Page 150 (Transparent or translucent paper)

chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/http://h10032.www1.hp.com/ctg/Manual/c00898548.pdf

Search "film" in the whole doc.  There's also something about calibrating feed.

If that link doesn't work I found it on this page
https://support.hp.com/us-en/product/hp-designjet-z3100-photo-printer-series/3204970/manuals

The 5.98mb file " HP Designjet Z3100ps GP Photo Printer - User's Guide"
« Last Edit: August 06, 2022, 11:14:13 am by mcbroomf »
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deanwork

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Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #14 on: August 06, 2022, 11:36:16 am »


Thanks for all those links.

Looks to me like I need to find the version 6 firmware . I have some of the older utilities.

I’m also going to have to find out how to clear the ver 7 firmware from the printer before installing 6, even if I can find one. I don’t think you can overwrite
The new one with an older one, but I may be wrong.

John


This manual has some settings (not sure where) for printing on film.  Page 150 (Transparent or translucent paper)

chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/http://h10032.www1.hp.com/ctg/Manual/c00898548.pdf

Search "film" in the whole doc.  There's also something about calibrating feed.

If that link doesn't work I found it on this page
https://support.hp.com/us-en/product/hp-designjet-z3100-photo-printer-series/3204970/manuals

The 5.98mb file " HP Designjet Z3100ps GP Photo Printer - User's Guide"
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #15 on: August 06, 2022, 12:18:26 pm »

Didn't someone collect all of the Z Designjet info into a website a (very) long time ago?  Not sure if that is so .. if still there maybe links to firmware?
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deanwork

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Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #16 on: August 06, 2022, 01:14:31 pm »

Well I finally got it to work on my old Lion Mac.

The media film settings are usable now.

It will probably work on my not as old Mac as well.

What I did was install the older Driver, Utility

But then I had to reinstall the ICC Profiles again for some reason.

The profiles were already there and accessible through the Mac menu but I still needed to reinstall them and restart the Mac to have them usable.

Anyway I'm very happy now. Thanks to Mike and Mark for the links and encouragement.

It's still good to have a restored Z3100 as a backup .

John

« Last Edit: August 06, 2022, 02:05:28 pm by deanwork »
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #17 on: August 06, 2022, 02:19:09 pm »

No links unfortunately but if you find 6.0.0.8 then this doc tells you the driver and print utility associated with it;
https://support.hp.com/us-en/document/c01434008
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deanwork

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Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #18 on: August 06, 2022, 02:47:18 pm »

Thanks man. I didn’t need it . It all works now.

Had to reinstall the icc profiles ( even though they were already available on the Mac ) and restart.

Now all the film media settings are accessible.

At least it works on Lion, and probably the others with the newest firmware 7.

I think Hp found a way to make a firmware that works with all the drivers and utilities.





quote author=mcbroomf link=topic=141208.msg1244350#msg1244350 date=1659809949]
No links unfortunately but if you find 6.0.0.8 then this doc tells you the driver and print utility associated with it;
https://support.hp.com/us-en/document/c01434008
[/quote]
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mcbroomf

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    • Mike Broomfield
Re: Need Help with hp backlit vivid transparency preset selection on Z3100
« Reply #19 on: August 06, 2022, 02:50:54 pm »

Great news!  I missed the post above indicating you'd got it working ...
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