Topaz releases Gigapixel AI 5.8.0, double-discounted

[plugsnpixels]

Topaz recently released version 5.8.0 of Gigapixel AI. There is a $20 off sale going on through 2/18. You can save an additional 15% using a coupon code and link.

Major Changes
•New face detection and refinement models
•Reduced export memory usage on large images
•Improved detail on almost all models with Windows GPU
•Improved image import/export time, especially on JPEGs and at non-integer scale factors

Improvements
•Faster auto parameter detection models
•Added install photoshop plugin menu option
•Stopped exiting app when exiting tutorials
•Added tooltip to explain why processing disabled when too zoomed out
•Added hold spacebar for original view function to all preview modes
•Improved preview status label and update preview button synchronization
•Added proper pinch to zoom and scroll to zoom

Fixes
•Fixed width/height not propagating to other images in batch
•Fixed external editor integration opening in standalone on macOS
•Fixed faces being offset in preview
•Fixed incorrect colors on importing certain images
•Fixed certain color profiles causing crash on import
•Fixed some color shift issues on export to TIFF/DNG/PNG
•Fixed external file changes not reflected after closing and reopening image
•Fixed download automatically restarting after cancel
•Fixed online installer not linking plugins
•Fixed uninstaller leaving behind model and log files
•Fixed photoshop plugin not showing up in menu
•Fixed using 1x model when scale factor over 6x
•Fixed preserve format exporting TIFF for RAW
•Fixed preview aliasing when zooming out too far
•Removed preview status labels in crop mode
•Fixed comparison views not selectable in plugin mode
•Fixed comparison view duplication when controls modified while processing
•Fixed File dropdown open by default in external editor on Windows
•Changed “Save As” to “Apply” in external editor file menu
•Disabled invalid functionality in external editor mode

Known Issues
•Model downloads cannot be cancelled once in progress
•Black lines visible in output at certain sizes
•Rectangular artifacts in very dark areas when reduce color bleed disabled
•Color shift in saturated areas when reduce color bleed disabled
•Pixel shift and color shift when using very compressed model
•Saved TIFFs of very large images cannot be opened in some viewers
•Saving fails when output filename is too long for filesystem
•Modifying controls when batch processing can cause strange behavior
•Slower performance on CPU when optimized models not downloaded
•Slow performance when loading RAW files

[BAB]

Really,

there is no support! for the products.

They know many people have left comments as to whether or not Topaz is going out of business, From Topaz" i'm one of the 11 people that work in their office and i can assure you thats not the case, we're a small team so we do our best to reach out to people having issues as quickly as possible. Our normal ticket response time is within 2 business days". Its been weeks



 Your patience is much appreciated. response is nil and the help menus don't show common issues like program not responding by PS. Like this link https://support.topazlabs.com/hc/en-us

[plugsnpixels]

I'll reach out to my contacts there and see what can be done.

[plugsnpixels]

Today is the last day of this particular double-discounted sale.

You can always save the standard 15% at any time.

[chez]

Really,

there is no support! for the products.

They know many people have left comments as to whether or not Topaz is going out of business, From Topaz" i'm one of the 11 people that work in their office and i can assure you thats not the case, we're a small team so we do our best to reach out to people having issues as quickly as possible. Our normal ticket response time is within 2 business days". Its been weeks



 Your patience is much appreciated. response is nil and the help menus don't show common issues like program not responding by PS. Like this link https://support.topazlabs.com/hc/en-us

Sinking ship…run, run, run!!!!!

[plugsnpixels]

A new beta for one of their other products (including feature requests) just dropped today so I guess someone over there is still doing something... ;-)

[chez]

A new beta for one of their other products (including feature requests) just dropped today so I guess someone over there is still doing something... ;-)

Yep, that’s where I’d put my money…someone is still doing something.

[plugsnpixels]

BAB, go to the Topaz forums and engage with the people there, maybe you'll get your answer from a customer, a moderator or a programmer.

chez, I'm not sure what issue you're having but perhaps you prefer companies with no activity-?

[chez]

BAB, go to the Topaz forums and engage with the people there, maybe you'll get your answer from a customer, a moderator or a programmer.

chez, I'm not sure what issue you're having but perhaps you prefer companies with no activity-?

Well a company that does not respond to customer's issues in my books has no activity. I would not give them a penny until they understand the importance of customers.