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Author Topic: Sending image to PSHOP not working  (Read 642 times)

mdijb

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Sending image to PSHOP not working
« on: October 18, 2021, 07:13:00 pm »

In LR->create a virtual copy of an image->convert to B+W->send to PSHOP as a copy with LR changes->what appears is what appears to be the original color image.  However is if the original image is converted to B+w-> send to PSHOP with changes->the proper B+W image appears.  I recently updated both LR and PSHOP and teh problem persists

I have talked to Adobe x2 and they promised to elevate the case to upper level tech support and arranged a call back time X2-> No calls were made.

Can anyone help?

MDIJB
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digitaldog

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Re: Sending image to PSHOP not working
« Reply #1 on: October 18, 2021, 08:24:41 pm »

When the two don't behave, try uninstalling each using the CC application but keep preference when asked. Then reinstall Photoshop first. Followed by Lightroom. Might fix it.
If not, reset your LR preference.
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
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mdijb

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Re: Sending image to PSHOP not working
« Reply #2 on: October 18, 2021, 08:49:19 pm »

Current LR and PSHOP version installed 2 days ago.  Tried resetting preferences in both with no help.

MDIJB
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digitaldog

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Re: Sending image to PSHOP not working
« Reply #3 on: October 18, 2021, 08:50:33 pm »

Current LR and PSHOP version installed 2 days ago.  Tried resetting preferences in both with no help.

MDIJB
It's the order of install that can be a factor.
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simon.garrett@iee.org

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Re: Sending image to PSHOP not working
« Reply #4 on: October 20, 2021, 05:18:10 am »

In LR->create a virtual copy of an image->convert to B+W->send to PSHOP as a copy with LR changes->what appears is what appears to be the original color image.  However is if the original image is converted to B+w-> send to PSHOP with changes->the proper B+W image appears.  I recently updated both LR and PSHOP and teh problem persists

I have talked to Adobe x2 and they promised to elevate the case to upper level tech support and arranged a call back time X2-> No calls were made.

Can anyone help?

MDIJB

I can't replicate that. 

What format image are you using? 

When I do Edit in PS... in LR, if the image is raw, then it opens directly in PS without giving me the option of a copy, and I get the b&w version. 

When I try a Tif or jpeg, it gives that option, but doing what you did (create virtual copy, convert to b&w, edit as copy with LR adjustments in PS) then I also see the b&w version in PS.   

Using LR Classic 10.4, PS 22.5.1, W10 v21H1 build 19043.1288.
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mdijb

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Re: Sending image to PSHOP not working
« Reply #5 on: October 20, 2021, 10:51:26 am »

It's the order of install that can be a factor.

I followed your suGGESTION and reinstalled both->  No luck

MDIJB
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digitaldog

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Re: Sending image to PSHOP not working
« Reply #6 on: October 25, 2021, 10:12:07 pm »

Try updating two the new versions that were just released (today, rolling update so for some, maybe a few days).
All works fine on this end, even with the new OS released today for Mac (OS X 12).
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