Hello all
I do not know if the owners of Z9 may help me.
For a few days, I've been facing an issue on my Z9: there is a huge shift on magenta/red related to my calibrated screen. Some dark green are near from brown for instance and all the images are warmed. I've been working on the same paper for several months (Canson Baryta Prestige) and I was satisfied until now.
I created a lot of time the ICC profiles, I tried to print in SRVB from another PC, the issue remains. I created my own profile with IPRofiler1, same issue..
I called the hp support. They told me to print a demo photo on the printer but it failed with the following issue: 0090-0007-0096. At the end, hp support asked me to replace some Print head, but same issues.
I wonder if the last firmware is not the root cause as the issue occurred after the install and I cannot print a demo photo.
So, do you know if it is possible to reinstall the previous one ? And where I can find it ?
Do you have any idea of which tests I can do ?
For those who are interested, the files I provided to HP support are recorded here :https://drive.google.com/drive/folders/1e7i6EWvZdZ_WAZLC42N6XylQf6QpQ7bP?usp=sharing
Thanks for your help.