So Adobe provided tech support, none worked, but you think folks here know more about YOUR computer system and an old copy of Elements and have a fix? Just how many LuLa users do you think work in a four version old copy of Elements?
Maybe dust off that copy of Photoshop you said you once had a license for?
UPDATE Elements (it's now up to version 2021)?
Get a Mac?
Downgrade Windows 10 you
had (?) to update that hosed your very old copy of Elements which is no less than four major versions old?
Get a much, much bigger display that doesn't flicker and work on postage stamps?
Adobe refused to give you a free copy of anything on sound ground. You're four major versions behind. Elements isn't a subscription, pay for an update like other Elements users who update their systems/hardware:
https://www.adobe.com/products/photoshop-elements/buying-guide.htmlThe damn product cost $99; we'd be better off here getting you a GoFundMe account and send you enough to get a copy and move on in future silence.
You must have saved enough money for an update to Elements by never upgrading to a mirrorless camera due to the concept never proven, that they heat and degraded the image.
Do you recall (well I and some might) your struggles with Elements in the past on PhotoNet** where you cross posed once again?
Maybe it's time to move onto Analog. Analog photography that is.
*
https://www.photo.net/discuss/threads/photoshop-elements-2018-doesnt-report-exposure-compensation.5511047/ https://www.photo.net/discuss/threads/how-to-backup-elements-2018-camera-raw-database-in-windows-7.5511347/