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Author Topic: Catalina: everything back to scratch?  (Read 561 times)

kevs

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Catalina: everything back to scratch?
« on: June 13, 2020, 09:01:27 pm »

I just updated to Catalina, was going ok and then some weird thing happened and Photoshop lost all workspaces, keyboard shortcuts.

Adobe help from INdia guy says, they all have to be re-created from scratch is this so? Can't bring over like in past...?
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digitaldog

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Re: Catalina: everything back to scratch?
« Reply #1 on: June 14, 2020, 12:33:56 pm »

I didn't have to do any of this. But it does sound as if you lost your preferences for PS which you can try to grab if you have a backup. In the end, it may just take a lot less time to recreate all this, then of course back up the preferences.
See:
https://helpx.adobe.com/in/photoshop/kb/preference-file-names-locations-photoshop.html
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kevs

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Re: Catalina: everything back to scratch?
« Reply #2 on: June 14, 2020, 07:04:19 pm »

Thanks Andrew -- the India guy said its Catalina, 64 bit thing, but this is coincidence?

I can go to Time Machine and dig out stuff and re- insert? I think way less time doing that; than recreating shortcuts and workspaces?  My laptp so far is ok. Just desktop

BTW, there was a weird message box coming up in Bridge  on desktop, that has since disappeard; after the Catalina upgrade. I've had 4 phone calls with India, and we cannot even get screenshare to work.  But he was trying to do a cleanup on all  older Adobe app in my app folder.  Should I do my own clean up there? I don't see any unistallers, so would you just dump them all to trash. I mean wont work with 64 bit anyway.. I was keep ingall this stuff in reserve:  (though I suppose I could keep it, as I do have Parllels with El Capitan.. maybe just move it all out of my apps?)  He thinks it's important to get it off computer..

Oh.. he did send me cleaner app, but did not work, konked out.

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digitaldog

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Re: Catalina: everything back to scratch?
« Reply #3 on: June 14, 2020, 08:09:13 pm »

Your specific problem has nothing to do with 64bits and the OS as PS has been 64-bit for years. And I had no such issues upgrading to this OS.
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kevs

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Re: Catalina: everything back to scratch?
« Reply #4 on: June 14, 2020, 10:07:21 pm »

Thanks, but you have idea what this is. I'm on PS 20 never seen this and happened week after Catalina.  Anyway guess just Time Machine solution..?
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