Thanks a lot, I appreciate the info. Hah. is a great company I’m sure it has been resolved long ago.
I called you guys yesterday and there doesn’t seem to be any issue with people complaining these days about it.
The major problem with it that went on for years was epidemic, and it wasn’t a batch issue.
It was a machine that they used shedding metal specks or something. Hah is usually spot on in regard to consistency, for decades, but that situation went on and on and on.
I’m sure they resolved it years ago and I haven’t heard complaints for years, but my client decided on Photorag Pearl which is really close and I like it better anyway for large prints so all is good.
Hi John,
I checked our sales history just to see how it's been this year and only 1 or 2 of a large size roll was returned. Otherwise, majority of the purchases were fine.
This could very well have been a batch problem (as you stated) and they must have resolved the issue.
If you do receive a product of Hahnemuhle and it's got issues, they recommend you speak to them to get the details (and most likely the batch info) for qualify control.
I'd say you should be good to purchase the size you need at the moment.
You're more than welcome to speak to Hahnemuhle directly with any questions otherwise: 815-502-5880
IT Supplies