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Author Topic: 8 Year old printer, Canon iPF 8300 repair or replace?  (Read 5274 times)

routlaw

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #20 on: April 13, 2020, 07:57:37 pm »

I’m guessing he meant the ability to easily switch between mat and photo black without changing cartridges. It’s my understanding this Epson’s first printer to do this.  But I may be speaking out of turn on this.

Mike, what do you mean by black double printing technology.  I hadn't heard about that and couldn't find anything googling that term.

mearussi

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #21 on: April 13, 2020, 08:27:03 pm »

Mike, what do you mean by black double printing technology.  I hadn't heard about that and couldn't find anything googling that term.
Several of the members here who have the new printer mention how there's a new function that puts a second layer of gray over the blacks making the darker. They mention it really helps the dmax on matte papers. It's on my list of things to do more research on.
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routlaw

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #22 on: April 16, 2020, 02:16:42 pm »

I just wanted to do a quick followup on this issue regarding what has transpired since my last post. With plenty of time on my hands lately I finally decided to upgrade my Mac OS to Mojave from High Sierra. Big mistake! The reason for not going to Catalina is that i have a couple of 32 bit programs I would still like to keep in the hopper at least for now. Catalina deep sixes those.

As it turns out printing out of either version of PS, CS 6 or CC PS 2020 got trashed during the upgrade. Canon's export print module would crash PS CS 6 each time the print button was clicked. PS 2020 just wouldn't have anything to do with the export module, it wasn't there. Spent quite a bit of time with tech support (Canon) which was helpful but nothing we did resurrected the printing in either version of PS. Weird.

So for those who are not aware there are new Firmware updates to the 8300 and beyond as well as driver updates and export module updates all within the last month but some dating back to Jan 2020. Warning though proceed with caution depending upon your OS and other things. So after the tech support scenario I decided to take things into my own hands and did a few things not recommended. The new print module is only recommended for PS 2020, not CS 6. However it is possible to manually install the plug-in into the CS 6 plug in folder so long as you do it correctly and this will revive the use of CS 6 with the printer export module for the 8300. Canon tech support guy stated CS6 was no longer supported.

One caveat. This method is noticeably slower responding than before but it was also very slow in the CC2020 version, once we were able to install the drivers into this version of PS. However even this created yet another issue, the image does not show up in the window. This problem still persist for what ever reason, and the tech guy finally tossed in the towel on this one. Said it was Adobes fault.

One thing I would like to add. At least this tech support person emphatically stated the newer printers, ie 4100, were considerably superior and even went on to say print quality was probably twice as good as the 83/84/9400 series of printers. Bold statement but he was being dead serious.

Now if all of this is not strange enough thus far I am not receiving any error codes… yet, regarding a printer head although I do have one on hand and ready to install should it be needed. This printer set idea for the better part of a week doing absolutely nothing due to one channel of ink being empty, nothing more.


deanwork

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #23 on: April 16, 2020, 05:10:19 pm »

The latest Epsons have a black overcoat embedded somehow,  that according to reports of printmakers on these forums makes a real improvement both in black density and optical smoothness.

As for the Lucia Pro inks, the longevity depreciation, is significant, not a slight change.

Apart from Aardenburg, which is the most reliable and capable resource, Wilhelm’s test show the same exact thing. I believe you would have to check his tests done on the various  Canson media that was sponsored by the paper manufacturer, not the printer companies. That is an interesting comparison of the original Lucia pigments As in the 8300-8400,etc., the new Lucia Pro ones in the 4000, the older Epson K3 inks, the improved Epson pigments of the P series printers and , and the HP Vivera inks. Hp beats them all and has a fade consistently through all the hues, Epsons new ones are second apparently due to a much improved yellow, and The new Canon a distant third and a real step backward. In the beginning Canon even had these bad results on their website until everybody started talking about it and they removed that info.

What I would not put too much stock in is “years of display” as this is totally dependent on how much light will be hitting them and for how long. Prints shown in public display often have much more exposure of light intensity and can fade much much faster. And as well, prints stored in dark storage can last a lot longer.

John



Mike, what do you mean by black double printing technology.  I hadn't heard about that and couldn't find anything googling that term.
« Last Edit: April 16, 2020, 07:46:21 pm by deanwork »
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routlaw

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #24 on: April 17, 2020, 11:23:59 am »

Earlier in this thread I posted the incorrect error code I have been receiving on occasion. Its 2F49, not 0249, my bad. The error popped up again this morning, I did a search for this and came up with this very helpful website. Linked below.

https://proprintingsystems.com/canon-imageprograf-hardware-error-03130031-2f49/

This fellow goes into great detail on how to deal with and also published a youtube video

https://www.youtube.com/watch?v=9C0tkP-KF7U&feature=youtu.be

Hopefully this will be helpful to anyone else who comes across this issue.

deanwork

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #25 on: April 17, 2020, 12:08:41 pm »


Right, that is the replace print head message. There used to be a great Canon Prograf Wiki with all kinds of suggestions and info but apparently it was removed. This link of yours is probably the best I’ve seen now.

At least in my past situations if one color nozzle is dead, and you reboot the printer, sometimes many times, it will allow you to keep printing but often wasting some ink each time trying to clear that nozzle. This was nice if you were in the middle of a job, as I was, and just needed to do a couple of prints that were not really effected by that color. But regardless, when you see that error it’s time to order the head.

I just remembered that there is another error which relates to the head overheating. I don’t remember the code. It comes up when you do too many manual head cleanings in a row trying to clear that nozzle. What happens if you keep going you will blow the head board. I did that and was disgusted with myself after the tech told me what happened.




Earlier in this thread I posted the incorrect error code I have been receiving on occasion. Its 2F49, not 0249, my bad. The error popped up again this morning, I did a search for this and came up with this very helpful website. Linked below.

https://proprintingsystems.com/canon-imageprograf-hardware-error-03130031-2f49/

This fellow goes into great detail on how to deal with and also published a youtube video

https://www.youtube.com/watch?v=9C0tkP-KF7U&feature=youtu.be

Hopefully this will be helpful to anyone else who comes across this issue.
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routlaw

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #26 on: April 17, 2020, 12:57:07 pm »

@deanwork. I remember that Wiki page and wondered what had happened to it. Too bad its not there. Just got off the phone with Ron Johnson, the fellow who owns this company and who did the you tube video. Very helpful and had lots of great info to share. He is an authorized dealer for Canon too. He really knows these machines inside out as well, not just the new ones but the older units also.

So we got to talking about, what if it's not really the left print head. Often that head can be changed only to find out the right one is errant, something about how the circuits work on the board and info being sent through the L head first. I do know from looking via the control panel the right head is MUCH older and has sent lots more ink though it vs the left head. The long and short of it is, I could be replacing not one but two heads and then yet more parts all at the same time. Repairs could easily climb to $1500.00 perhaps more. I do want to emphasize Ron was not doing scare tactics, just relating what he as seen himself more than once.

The virtue of investing this sort of money into an older piece of equipment seems to dubious to me at the moment. Lots to consider.

John Hollenberg

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #27 on: April 17, 2020, 02:12:25 pm »

The Wiki was on Wikispaces which went out of business.  I saved what I could before they closed down:

https://www.dropbox.com/s/u5qt012mxkiblpw/canonipf_20180406-HTML.zip?dl=0
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deanwork

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #28 on: April 17, 2020, 02:42:57 pm »

He sounds like a good resource. Yea you will end up replacing both heads usually within six months of each other. But I’ve never ever had them go out at exactly the same time. I’ve always gotten at least 2 years out of them at the worst. But I don’t do a ton of big production either.

About 4 years ago when the authorized Canon tech a Pitney Bowles guy came out to replace my head board  that I messed up from over cleaning, he kept trying to get me to buy the 4000. He said Canon  strongly suggests this. He said the carriage unit could go out which I found very strange as durable as these machines are. I’m glad I didn’t. It’s kind of a strange time to be buying any of them right now but given the current circumstances  there might be some great deals coming. Canon might be coming up with a new model to keep up with Epson, who knows. The 4000s have been out quite awhile and I don’t hear these service call complaints like I do with  pretty much all the Epsons. Actually Canon is the only one I wouldn’t feel compelled to buy a long extended warranty on.

John thanks for offering that Wiki. That great.  I’ll download it.

John


@deanwork. I remember that Wiki page and wondered what had happened to it. Too bad its not there. Just got off the phone with Ron Johnson, the fellow who owns this company and who did the you tube video. Very helpful and had lots of great info to share. He is an authorized dealer for Canon too. He really knows these machines inside out as well, not just the new ones but the older units also.

So we got to talking about, what if it's not really the left print head. Often that head can be changed only to find out the right one is errant, something about how the circuits work on the board and info being sent through the L head first. I do know from looking via the control panel the right head is MUCH older and has sent lots more ink though it vs the left head. The long and short of it is, I could be replacing not one but two heads and then yet more parts all at the same time. Repairs could easily climb to $1500.00 perhaps more. I do want to emphasize Ron was not doing scare tactics, just relating what he as seen himself more than once.

The virtue of investing this sort of money into an older piece of equipment seems to dubious to me at the moment. Lots to consider.
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Richard.Wills

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #29 on: April 17, 2020, 06:53:21 pm »

Thanks John, appreciate you sharing the download.

Richard
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enduser

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Re: 8 Year old printer, Canon iPF 8300 repair or replace?
« Reply #30 on: April 17, 2020, 08:36:56 pm »

The  old Canon wiki had a guy who inserted a fuse in line with the part on the board that overheats and destroys itself with too many attempts at head cleans.  He actually brought the fuse and associated wires to the outside of the casing, for easy fuse replacement.
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