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Author Topic: Head Strikes on P800  (Read 517 times)

drralph

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Head Strikes on P800
« on: January 10, 2020, 02:56:26 pm »

I have begun to have problems with head strikes on sheet paper fed from FFA.  Roll paper has always been touch and go, but I get it to work.  Now perfectly flat sheets are a problem for the first time.

I have done the usual: platten gap is set to Wide (as high as it will go).  I set paper thickness to 8 (haven't gone the full monty to 15)  No luck.  I am using an iMac with OS Mojave, printing via Ps, and using Canson Baryta Photographique in 17x22 sheets.

artfellig

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Re: Head Strikes on P800
« Reply #1 on: January 12, 2020, 10:16:09 pm »

I have a P800 and also have this problem. One thing that helps at least a bit, is to put a DVD case on the output tray, which keeps the print parallel for the entire print duration, instead of starting to bow down, which apparently may contribute to the problem.
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I.T. Supplies

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Re: Head Strikes on P800
« Reply #2 on: January 15, 2020, 04:19:11 pm »

Are you feeding this through the main feed or fine art (like back or front feed)?  Since Canson Photographique Baryta is thicker than actual gloss paper, choosing the Exhibition Fiber media type on printer and print settings, it may have you feed from front or back (if it offers the options).  This is because the thickness may be hard to work with on the main feed in the bending process where the other 2 feeds are either completely straight (front) or the back has a slight curve when feeding.

I've personally printed on media like this on the P800 and sometimes it went through the manual feed (if selecting Luster media type since it's a soft gloss paper), of the Fiber option (closely matched the weight) so the printer knows how much ink to lay down properly, but fed through the front or back without head strikes.  This may be different per user, but just make sure you select the best media type (if it's not Epson paper) so it can feed it properly and print.  I've barely messed with the platen gap spacing unless it was for posterboard.

The OS and software to print from won't have any affect on printing unless the OS is too old where the drivers aren't available for the printer.  It's more of the settings being selected.
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