When you're loading the paper, just grab the roll once it stops feeding through the rollers-- this will trick it into thinking it has reached the proper tension, and it should finish loading. I've had to do this with some rolls, and yes, it's silly, but it's very easy and it's also extremely rare. Sill much prefer this to the rolls of phototex or even canson baryta which are taped so aggressively that the printer will continue to print in one spot over and over again until the ink drips everywhere.