Pages: [1]   Go Down

Author Topic: Printing Issue on long(ish) USB cable  (Read 366 times)

JohnFynPhoto

  • Newbie
  • *
  • Offline Offline
  • Posts: 5
    • Portfolio John Fyn Photography
Printing Issue on long(ish) USB cable
« on: November 21, 2019, 09:57:38 am »

Hi all,

Recently re-organised my studio and located the printer (Canon Pixma Pro 1) a bit further from my PC. When it was next to PC, it was connected view USB.
I tried connecting it via Ethernet but found it too slow, so I bought a 5m long USB cable.

But I am getting weird print results - Images squashed and some really weird lines and just weird stuff on the print.
(So it's not a printer hardware problem, just to be clear).

Seems that the printer doesn't like the long cable, but ethernet is too slow.
Anyone experience this and solution?

Thanks
Logged

fgorga

  • Newbie
  • *
  • Offline Offline
  • Posts: 47
Re: Printing Issue on long(ish) USB cable
« Reply #1 on: November 21, 2019, 10:32:42 am »

Try using an active USB cable, not the usual (passive) type of cable.

Active cables have additional circuitry (amplifiers) built in which allow them to overcome the limitations on length that passive cables have.
Logged
Personal, noncommercial website... www.gorga.org/blog

Bart_van_der_Wolf

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 8914
Re: Printing Issue on long(ish) USB cable
« Reply #2 on: November 21, 2019, 11:51:40 am »

Try using an active USB cable, not the usual (passive) type of cable.

Active cables have additional circuitry (amplifiers) built in which allow them to overcome the limitations on length that passive cables have.

Yes, e.g. Delock Cable USB, active xx meters.
Available for USB2 and USB3 at different lengths, 5 meter being a common extension length.
« Last Edit: November 30, 2019, 07:44:04 am by Bart_van_der_Wolf »
Logged
== If you do what you did, you'll get what you got. ==

BobShaw

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 2218
    • Aspiration Images
Re: Printing Issue on long(ish) USB cable
« Reply #3 on: November 21, 2019, 04:54:48 pm »

Yes an active USB cable is required over 2m and certainly up to 5m. Don't go over 5m.
If the ethernet is slow then you probably have another problem. Ideally set a fixed IP address in the printer and make sure that all connections and hubs are 100 Base T full duplex or better and that the cable is new.
Logged
Website - http://AspirationImages.com
Studio and Commercial Photography

Garnick

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 1229
Re: Printing Issue on long(ish) USB cable
« Reply #4 on: November 21, 2019, 05:23:22 pm »

For many years I've been using the Active USB cables.  I use a combination of three 5m cables (45ft.) with absolutely no issues.  I'm on a Mac Pro but I cannot think of any reason it wouldn't work just as well with a Windows computer.  I've run an Epson 9900 and now a P7000 with this cable combination and have never had any problems.   :)
Logged
Gary N.
"My memory isn't what it used to be. As a matter of fact it never was." (gan)

smikkelmit22

  • Jr. Member
  • **
  • Offline Offline
  • Posts: 76
Re: Printing Issue on long(ish) USB cable
« Reply #5 on: November 30, 2019, 06:53:58 am »

We have here usb cables over 20m (65feet). As long as they are active usb cables, the printing goes fine. As mentioned in previous post.

If you exceed about 3m (10ft) of regular usb cable, you will experience issues (printer not found, data loss ect).
Logged
Pages: [1]   Go Up