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Author Topic: Site security maintenance starting at 10pm East. Aug. 24.  (Read 506 times)

josh.reichmann

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Site security maintenance starting at 10pm East. Aug. 24.
« on: August 24, 2019, 04:16:04 pm »

Dear community,

The forum will be undergoing a 24 hour offline maintenance starting tonight, as some of our members are experiencing technical issues which require proper investigation.

Many apologies for this interruption, but this will ensure better user experience, site functioning and more robust security going forward.

Your security and that of the site, are of the upmost importance and as a site which sees many hundreds of thousands of views per month, we need to take the precautionary actions required to further protect the infrastructure long term.

Expect the Forum Site to go offline at 10pm eastern time tonight (August 24).

Please check back when you wish, though it may take up to 24 hours to be back online.

The Luminous Landscape site will still be online without interruption. This will only effect the forum.

Once again, your understanding and patience is very appreciated.

I will update as soon as we are restored or if any changes to this plan are made.
Donít hesitate to reach out to our webmaster Chris Batt with any questions @ :
webmaster@luminous-landscape.com

Sincerely,
Josh Reichmann




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James Clark

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #1 on: August 24, 2019, 09:25:18 pm »

See ya on the flip side, Josh.  Thanks for all you and your team do to keep this place running!

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Alan Klein

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #2 on: August 24, 2019, 09:36:55 pm »

If this helps, I've noticed loading to be slow or sometime it doesn't even load.

josh.reichmann

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #3 on: August 25, 2019, 05:56:55 pm »

See ya on the flip side, Josh.  Thanks for all you and your team do to keep this place running!

Thank you ! Itís a a strong team behind the scenes here who deserve the credit. Iím indebted to them.
J
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josh.reichmann

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #4 on: August 25, 2019, 05:58:17 pm »

If this helps, I've noticed loading to be slow or sometime it doesn't even load.

Thanks. Yes, the work being done right now should correct this.

Best

Josh
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David Sutton

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #5 on: August 26, 2019, 05:30:18 am »

Hi Josh.
2.25 a.m. Pacific time. Can't open any forum. A "secure connection failed" warning comes up in Firefox.  (Attached)
Can't log in through "forum only" without the same warning. I logged in via the subscriber button.
Cheers,
David
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alankarma@gmail.com

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #6 on: August 26, 2019, 06:33:19 pm »

I've been trying all day and can't update subscription info.
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josh.reichmann

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #7 on: August 26, 2019, 09:02:01 pm »

Hi Josh.
2.25 a.m. Pacific time. Can't open any forum. A "secure connection failed" warning comes up in Firefox.  (Attached)
Can't log in through "forum only" without the same warning. I logged in via the subscriber button.
Cheers,
David

Hi David, have you tried resetting your cache ?
Likely an artifact of the reset we did.

Best

Josh
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josh.reichmann

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #8 on: August 26, 2019, 09:04:00 pm »

I've been trying all day and can't update subscription info.

Have you tried resetting your cache?
If the problem persists please contact Chris Batt our web master - he will sort it out for you ASAP.
Contact : webmaster@luminous-landscape.com

Apologies for the inconvenience,

Thanks

Josh
« Last Edit: August 27, 2019, 08:20:21 am by josh.reichmann »
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David Sutton

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Re: Site security maintenance starting at 10pm East. Aug. 24.
« Reply #9 on: August 26, 2019, 10:08:31 pm »

Hi David, have you tried resetting your cache ?
Likely an artifact of the reset we did.

Best

Josh
Hi Josh.
Thanks for replying.
Yes, cleared the cache and ran CCleaner to remove cookies and so on.
No change.
I'll send an email off to your webmaster.
Cheers

EDIT: whatever the problem was, it's mainly gone this morning. I still can't login via the forum login, but via subscriber works.
« Last Edit: August 27, 2019, 06:07:46 pm by David Sutton »
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