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Author Topic: Crashes  (Read 659 times)

chadchat

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Crashes
« on: July 03, 2019, 02:45:09 am »

Anyone else tired of C1 crashing after hitting Delete or Alt Delete? It feels like every second day I crash and lose any work that I've done and wasted what little time I have.
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nemtom

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Re: Crashes
« Reply #1 on: July 03, 2019, 04:48:59 am »

Anyone else tired of C1 crashing after hitting Delete or Alt Delete? It feels like every second day I crash and lose any work that I've done and wasted what little time I have.

Please can you elaborate on what OS and what Capture One version are you running? Did you talk to support regarding to your issue?
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chadchat

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Re: Crashes
« Reply #2 on: July 03, 2019, 06:20:21 am »

Latest version of C1 on Wondows.
Most of the crashes arrive with a small form to fill out and submit to Phase One, which I do.  But yes I should take up a support ticket with them.
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UnfamiliarLight

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Re: Crashes
« Reply #3 on: July 03, 2019, 01:32:42 pm »

I am using the latest C1 on Windows and do not experience crashes as you describe. In fact I don't recall any crashes for any reason. Glad you are opening a support case because presumably they can help you resolve that problem.

So, in answer to your original question "No, I am not tired of C1 crashing".  :P
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FranciscoDisilvestro

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Re: Crashes
« Reply #4 on: July 03, 2019, 09:49:09 pm »

A couple of things to Try

- Verify the catalog/session (File - > Verify catalog or session)
- Disable Hardware acceleration and/or update the graphics card drivers

chadchat

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Re: Crashes
« Reply #5 on: July 04, 2019, 05:21:45 am »

A couple of things to Try

- Verify the catalog/session (File - > Verify catalog or session)
- Disable Hardware acceleration and/or update the graphics card drivers

Cheers, I'll look into both these suggestions.
I recently rebuilt all my catalogs as I organised new drives and setup a backup system, so perhaps things got a bit messy and verify might help.
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