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Author Topic: How to Share Your Lightroom Ideas and Suggestions directly with Adobe  (Read 563 times)

digitaldog

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #1 on: December 03, 2018, 01:34:43 pm »

This from the man, the legend that produced 'layers in Lightroom' (of which, Adobe didn't listen to)  ;D
http://regex.info/blog/2011-05-04/1761
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Andrew Rodney
Author “Color Management for Photographers"

rdonson

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #2 on: December 03, 2018, 01:40:30 pm »

Yeah, Kelby gets things wrong at times. 

That shouldn't detract from the value of a link to Adobe where users may share their thoughts.
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Regards,
Ron

digitaldog

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #3 on: December 03, 2018, 01:43:01 pm »

Yeah, Kelby gets things wrong at times. 

That shouldn't detract from the value of a link to Adobe where users may share their thoughts.
1. Wrong while selling something usually....  ;D
2. Indeed, IF Adobe actually pays any attention to the comments.
There are also vetted alpha (and beta) testers for that.  ;)
BTW, nothing at all new here from Kelby, this has been around for ages:
https://www.adobe.com/products/wishform.html
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Andrew Rodney
Author “Color Management for Photographers"

rdonson

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #4 on: December 03, 2018, 01:48:26 pm »

Little new perhaps but sometimes valuable when people learn that they can share their thoughts with Adobe. 

No harm, no foul with this. 
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Ron

ButchM

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #5 on: December 03, 2018, 02:11:37 pm »

The Adobe feedback forum is great in theory ... though in practice, many of the most popular ideas (some of which have been there for 7 years or more) have gone ignored and/or they have flat out refused to be considered because they painted themselves into corners by choosing poorly for some modules in the early going.

While staff do monitor comments there ... don't hold your breath until you see any sort of meaningful response. 
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faberryman

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #6 on: December 03, 2018, 02:33:19 pm »

The Adobe feedback forum is great in theory ... though in practice, many of the most popular ideas (some of which have been there for 7 years or more) have gone ignored and/or they have flat out refused to be considered because they painted themselves into corners by choosing poorly for some modules in the early going.

While staff do monitor comments there ... don't hold your breath until you see any sort of meaningful response.
Well, they must get their ideas for improvements and new features from somewhere. They are pretty good about issuing new iterations of their CC software.

Jeremy Roussak

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #7 on: December 03, 2018, 02:43:34 pm »

2. Indeed, IF Adobe actually pays any attention to the comments.
There are also vetted alpha (and beta) testers for that.  ;)

The role of alpha and beta testers is not primarily to make suggestions for new features.

Jeremy
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digitaldog

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #8 on: December 03, 2018, 03:05:35 pm »

The role of alpha and beta testers is not primarily to make suggestions for new features.

Jeremy
I never stated it was their primary role. But as such a tester, since Photoshop 2.5 (1992), I've got a pretty good idea of what such testers provide.  ;)
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Andrew Rodney
Author “Color Management for Photographers"

Schewe

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #9 on: December 03, 2018, 04:41:56 pm »

The role of alpha and beta testers is not primarily to make suggestions for new features.

Well...my experience indicates that testers that have developed influence can have a substantial impact on features. Also there’s a big difference between alpha testing and beta testing. Beta testing is for killing bugs while alpha testing is for feature development and refinement.
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tomhogarty

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #10 on: December 03, 2018, 05:08:59 pm »

We established feedback.photoshop.com for Photoshop and Lightroom customer feedback many years ago so there was transparency in the requests and customers could "upvote" various topics.  The Lightroom team grooms that feedback to combine similar or duplicate requests.  The voting goes directly into our backend bug and feature tracking system(Jira).  While it's true that some topics have been on the "backlog" for a long time, I value that transparency rather than burying customer requests which is what happened in the past. 

Or you can always email me directly.  I can't guarantee a quick response since I receive ~500 emails a day but I'm always happy to receive feedback on the Lightroom family of products.

Regards,
Tom Hogarty (thogarty adobe)

« Last Edit: December 03, 2018, 11:12:10 pm by tomhogarty »
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digitaldog

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Re: How to Share Your Lightroom Ideas and Suggestions directly with Adobe
« Reply #11 on: December 03, 2018, 05:14:52 pm »

Regards,
Tom Hogarty (thogarty@adobe.com)
Oh, the web spiders will be all over that one Tom  ;D
And I will say thanks for taking one of my recent suggestions made in these forums to task (get info, actual version number); I saw that recently and it does make it a lot easier for us Mac users to know what version is what, so thanks.
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Andrew Rodney
Author “Color Management for Photographers"
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