I know your not much on music analogies, but it's a bit like asking Miles D what instrument you should learn to play first in order to play music like him.
Then he tells you that life is the most important thing to learn and your brain the most important instrument, and he tells you that in a way that will eventually make you realise that it was a stupid question to begin with and the answer was the appropriate answer.
Yes, Oscar, I agree with your analogy, but the thing is, I don't think the person asking the original question was asking the question that provoked the response. Bad connection.
We had a severe storm on Sunday night; Monday I had no Internet connection on the desktop computer, and the online tv service was off, too; my iPad, however, worked perfectly via the router. I spent yesterday afternoon getting into an alarming state of nervous tension as I tried to get two different people on the line provider's (Telefonica) telephone line to help me out. They both made me run through a series of reconnection procedures that I had already tried without their help. I gave up.
This morning, I called back again, and after hanging on for eleven minutes, I was connected with an older voice that made all the difference. I explained the events of the past afternoon, she ran me through the same routine, but this time, instead of pontificating, the lady actually
listened to what I was describing, and I now await a call from the tecnicos to come fix or replace the router.
Attitude is vital, and all people connected with PR in any form should be taught that as first step to employment. Maybe the photographer was too up herself to appreciate that basic fact of life.